• Nathan@mastodon.social
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    3 years ago

    @MerchantsOfMisery @krolden this. I am the only remotely tech savvy person in my workplace - non tech savvy people take much longer to do the same work as tech savvy workers because they haven’t had similar educational opportunities. They’re self conscious, petrified that they’ll make a mistake that they don’t know how to fix, and absolutely do not have time to work out how to install an OS when they don’t even know what OS stands for.

    • Nathan@mastodon.social
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      3 years ago

      @MerchantsOfMisery @krolden like, people do not know the difference between a search engine and a web browser; the knowledge discrepancy between most people and the tech savvy is often so profound that we are utterly unqualified to decide what is easy and what isn’t. This is why professional teams use usability studies and not their own intuition to inform UI design decisions.

      • Nathan@mastodon.social
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        3 years ago

        @MerchantsOfMisery @krolden And when education is available to people, the focus is on step-by-step instructions for proprietary software, not on recognizing common design patterns or understanding the computer itself. And then we wonder why personal computing is disappearing in favor of expensive and exploitative SAAS solutions as we send users who take the initiative to ask for help to LMGTFY…

        • mekhos
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          3 years ago

          FYI When you reply to people on Lemmy they get your message in the replies section. You don’t need to @ people specifically.

      • krolden
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        3 years ago

        The worst part about people like that is that their inability to comprehend basic computer usage doesn’t stop them from ranting about immigrants on Facebook.

        I am firmly in the camp of the internet being too inclusive. Make it a bit difficult to use again and maybe people will stop being idiots on whatever “app” they use.

        • NathanUp
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          3 years ago

          Do you not think that maybe their lack of computer skill makes it difficult for them to know what sources to trust, or even what the source of a instaTwitBook timeline post is? Do you not suppose that this may make people easy targets for misinformation?

          • krolden
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            3 years ago

            That’s more of a genrral lack of awareness rather than a lack of computer skills.