like I went to taco bell and they didn’t even have napkins out. they had the other stuff just no napkins, I assume because some fucking ghoul noticed people liked taking them for their cars so now we just don’t get napkins! so they can save $100 per quarter rather than provide the barest minimum quality of life features.
I also think there’s a general lack of QA. Whether it’s a bug or a feature, they’re trying to push things out so fast now that shit breaks even if they don’t intentionally plan obsolescence.
Planned obsolescence is definitely a modern travesty though. It really ought to be illegal