I’ve worked with some pretty rotten software, but management software is easily the most user unfriendly, so my vote goes to HPSM.

  • thenewred@lemmy.world
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    9 months ago

    Cisco Webex.

    You think teams or zoom are annoying? This is much worse. The worst part is with some default meeting settings, a loud chime would play every time someone joined. People kept this on for meetings of 300+ people, then they started talking over the beeps once “the popcorn slowed down.”

    • lwe@feddit.de
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      9 months ago

      But have you tried Cisco Webex Teams? Or how we liked to call it “My first rails application.example.exe”.

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      9 months ago

      Also the default of not auto-muting everyone, then spending 25 minutes of the meeting asking people to mute when there was a button that would also mute everyone 🤦‍♂️

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      On Linux, the desktop client of Webex still does not support the chat feature, so you’re forced to use Firefox or whatever browser to join meetings instead. The best part is that some Webex rep said they’d add this feature to the client back on 2023, and it’s now 2024 and it’s STILL NOT HERE.

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        Nah. It turned out that one of the callers dialed in using a regular phone number and there classic wiretapping was used.

        Still wouldn’t surprise me if it would’ve actually been the software.

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          9 months ago

          Not actually true - it is right that this is by far the most likely vector - but it is not the only one. And tbf, I wouldn’t tell the media anything else if I were in the Bendlerblock right now. Because anything else would mean that a lot more people would be in deep shit.

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    I hate Teams, give me Slack

    Edit: I left an optional team in teams, and still got a notification for a meeting that isn’t on my calendar, my meetings page, nor do I have access to in any other way.

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      IMO Teams beats all the others on video calling specifically. But everything else it does worse than its competition. The message boards and chat features are abysmal.

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        I beg to differ. I’m jumping over from a Zoom workplace to a Teams workplace, and Teams is trash. Worse video, worse audio, worse connectivity, fewer end user features, etc. The only thing that’s nice is how it archives meeting chats and recordings.

        It’s only used because it’s basically free with enterprise office.

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        9 months ago

        Interesting, teams has the worst video call quality I’ve ever seen. Trying to pair program is painful, can’t move too fast or the other person will miss what you did since the screen share frame rate is like 5.

        Same VPN connection on slack, no noticeable lag, high frame rate, and very crisp resolution.

      • OutlierBlue@lemmy.ca
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        Teams beats all the others of video calling specifically.

        That’s because it’s Skype. MS bought them and integrated it into Teams.

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          Early on, Teams was kinda doing it’s own thing and it wasn’t half bad. Then, Microsoft shut down Skype for Business (formerly Lync) and brought most of that team over with all of their baggage. Feature development for Teams went to absolute hell after that point.

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        9 months ago

        FOSDEM 2021 was hosted on Matrix. After that exp no other meetsing app lives up to it. I just want seemless chat with presentation and seemless break out rooms again.

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      When our company annoucned the switch to Teams I actually offered to pay for the slack licence out of my own pocket instead. But the boss insisted we need the onedrive integration or some shit and declined.

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        Yeah that was BS. Boss was told to say anything other than “to save money”. That’s the entire value prop for Teams.

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            9 months ago

            I know, but the rollout playbook is to pump up the Office integrations, not showcase the cost savings. Because normal end users don’t care.

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              And then people don’t even use the office integrations, which are pretty much the only good thing Teams has. The integration of PowerPoint with meetings is actually pretty good, but the number of presentations I’ve sat through where someone just screen shared their PowerPoint window is absurd.

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                9 months ago

                They can detect that too, so Microsoft “could” automate the better way.

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      Fine but why can’t I ever find my chats back? There’s so many damn channels and they each have threads that make it even more difficult to find your way I see a channel in my unread area, then I open it, and if I click away, now I can’t find it anymore. Annoys me to no end. How do people deal with this? So many different chats, it’s insane.

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        There’s a bit of configuration for the channel list that you can do to keep what you want where you want. Sounds like you have a section set to only show unread, that’s a setting. Also, there are back and forward keys (and shortcuts for them too) to move between a series of chats like a browser.

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          Teams can’t even set up groups within the chat window other than Pinned. What trash is that? Microsoft has a great track record of taking capabilities from earlier tools or versions and removes them.

          I’m looking at you message auto preview ONLY for unread messages.

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      9 months ago

      Teams has absolute dogshit annotation. Literally takes years to start it and then you can’t move or change your screen as the presenter

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        As a messenger, this is objectively wrong. There may be some less than obvious customization options in slack, but it is so much more robust for messaging.

        I mean, threads alone put slack in a whole other league.

        If you’re being serious, I’d really like to know what you dislike about slack. It’s been a minute since I used it as my daily driver, but I find myself quite frequently irritated about not having enough control.

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      You must have a nice well maintained slack instance. We just migrated to it from teams and they’ve added me to 50 + channels some with thousands of people and the whole program churns. It doesn’t send timely notifications or sometimes none at all. If I leave any of the bogus channels I get automatically added back. Nobody wants to use it we all want teams back. The worst part is it only keeps DM history for two weeks our teams would keep history for years.

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        The last point is purely a configuration thing. Our Teams instance only keeps DMs for I think 30ish days – legal wants to minimize the surface area of discoverable material. Same reason our Exchange instance nukes emails over 12 months old unless you manually move them to an archive.

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        Adding people back to channels is definitely an admin choice. 2 weeks history is a plan limit, I think only the free tier has it.

        You can mute channels / go @s only, create new channels for whatever needs you have. Hopefully you can find a way to make it more usable within the confines of your admins config. Also note, the config may not even be intentional, so it may be worth reaching out to IT

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          I’m slowly starting to live with it and it’s getting better the more channels I mute and group. The notification issue is still real though I’ve adjusted quite a few settings to get it working better. Including disabling mobile notifications and making slack use it’s own notification system and not the system integrated one for Windows. The automation opportunities that exist are exciting too but will take us a while to flesh out.

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    Due to really dumb requirements we had an app that used Python, Visual basic, C and C++, MATLAB, R and JavaScript. I’m not describing an application stack. This was a single binary. The amalgamation was so disturbing that it couldn’t even shut down once run, instead asking the operating system to please, please kill me.

    Part of the installation procedure involves disabling all SSL certificate verification on company machines.

  • LazaroFilm@lemmy.world
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    I’m a camera operator. I work with different cameras on every movie set. The Sony cameras are known to have the worst menu system of all. It’s extremely dense, organized in a manner that makes no sense when on set (the frequently used options are buried in sub menus) and the navigation is painful with a crappy clicky roller. Even the sales rep for Sony openly apologized for the menus. This is unacceptable for a $52,000.00 camera. On the opposite side, there’s ARRI Alexa which has the simplest menu of all. Just a few pages of organized items with simple names. And a lot of common options accessible on the main screen.

    Edit:

    here’s the Sony Venice menu simulator

    And here is the ARRI Alexa menu simulator.

    The differences may not be apparent on the simulator but they become critical when on set with a time constraint.

    • baggachipz@sh.itjust.works
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      My first programming job out of college was in Lotus Notes. I spent most of my time trying to trick it into doing what I wanted, it was a constant cat-and-mouse game. Kinda fun if it wasn’t so miserable. Had to gtfo after a couple years.

      • chunkystyles@sopuli.xyz
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        My first text job was at a fortune 500 that used Lotus Notes. I think they transitioned off in 2014 or 2015.

        What a weird software. They had some whole processes that happened in Notes that were like mini applications and databases.

    • dhorse@lemmy.world
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      I left a job when the previous notes admin left and they tried to get me to run that hot garbage with no training and no bump in pay.

  • SavvyWolf@pawb.social
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    Windows.

    I did an internship where my main system was Linux, but it was in a VM on one monitor with the windows host on another for using Windows apps.

    • pete_the_cat@lemmy.world
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      9 months ago

      I work in IT and my first few jobs were working with Windows doing Desktop Support. It was extremely boring and annoying. I’ve been a long time Linux user and broke into that side, professionally as soon as I could.

  • Sean Tilley@lemmy.world
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    Jira. In the Software-as-a-Service world, it’s often the tool of choice by Product teams to track issues, by breaking everything down into stories.

    It’s a horrible, slow, janky mess. The interface is confusing and poorly laid out, you can easily have too many options all over the place, and how its even used can vary dramatically from one company to another.

    Salesforce is also trash for very similar reasons. How Sales people around the world all vouched for this thing is beyond me.

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      I’m using servicenow. First time and it’s pretty bad. But I hear that it is actually worse than normal because they customized the hell out of it trying to make it match the previous solution.

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      I grumbled about ServiceNow for years, and then my company switched to Cherwell.

      Now I’d switch back to ServiceNow in a heartbeat.

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      That thing has its quirks and annoyances, but there’s definitely worse systems out there…

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      I have sorta Stockholm syndrome with it now. I’m locked in so may as well enjoy it.

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      Man, I’m over here crying for servicenow back. We switched to Salesforce a few years back, and it’s true, the grass does always LOOK greener.

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      Servicenow isn’t great, but I’ll just say it is a lot better than some of the other ones here (especially jira)

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      I’m a ServiceNow Technical consultant, the alternatives are all worse. Sorry if you got stuck with some shitty implementation. I’m working somewhere right now where the customer is migrating from ServiceNow to… ServiceNow. They’re dumping their old massively butchered implementation to an “out of the box” one. It’s so bad that I have no idea how to use their old system and I’ve been doing this for 10+ years

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    I left a job over MacOS.

    The management was bad. The product was bad. I would have left eventually anyway.

    But the constant frustration of using a window manager that does not let you make keyboard shortcuts for most basic window operations, like cycling through windows on the current virtual desktop was too much. And MacOS really does not like you to have multiple monitors in different orientations. There were a whole bunch of other stupid things. I always felt like my computer was fighting me, not working for me.

    But on the plus side, it did not have an Ethernet jack, it was really thin so the fans were tiny and made a huge racket, the keyboard sucked to type on, and keys would stop working if a piece of dust with any dimension larger the Plank length got under them.

    • brlemworld@lemmy.world
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      While I prefer MacOS, I think your choice of OS is important and you should be given options at most jobs.

    • sudneo@lemmy.world
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      As someone who is being pressured to move to macOS (M1) from Linux for work, I feel you. I was just having a conversation in another thread about trackpads and I feel that Apple really built the workflow around gestures, which leaves people who would rather use keybindings quite out of luck. I know there is rectangle, but it doesn’t even go close to what a good WM gives.

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        I use an external mouse and keyboard and I still hate it. Went from Windows and Linux (I’m fine with either and mostly just use Windows for gaming these days), to Mac for the first time in 20 years. They refuse to give us linux machines for those that want them.

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      I head up a product org and often have a bunch of folks going from Macs to enterprise Windows machines, and they say the opposite. IMHO, it’s 90% about what you get accustomed to. Both operating systems have different ways to manage apps and windows, and if you get really used to one way of working, switching can feel like you’re wrestling the OS.

      As for the keyboard thing, yeah, those couple years of butterfly keyboard were no one’s favorite. Personally, I’ve experienced far worse laptop keyboards in my day - especially among the cheap stuff enterprises would buy from Dell or HP. But I’m still not surprised that they got ditched. The scissor design is one of the nicer low profile keyboard designs, and a lot of folks are super happy to have it back.

      And as for the rotation thing, I can’t say that I’ve had any problems. What was happening on your end?

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        I have not used Windows to do any real work in 20 years, so I have no idea how good or bad it is nowadays. Last time I used it I used LiteStep.

        I have used various window managers on Linux, Solaris, and BSD over the years, and different ones push you into different workflows, and moving between them can involve an adjustment period. But none of them were as anti-keyboard as MacOS is. And you always had the option of switching.

        Regarding rotation, it would get confused and resize windows as if they were in the other rotation, menus would open in the wrong places, and if the menubar had so much content that it would not fit (mostly on displays in portrait mode), the results would be inconsistent and sometimes unusable.

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      I have to use a mac for work and haaaaaaaaaaaaaate it. 20+ years of muscle memory just does all the wrong things (lookin’ at you, home key). Stuff is so inconsistent between various applications (terminal, for instance), and esepecially our ML repos won’t work on them. I have lost so many hours to just not being allowed to use linux, it’s frightening. I used to have an iPhone and it was quite neat and easy-to-use when it came out, but I find the desktop experience nightmarish.

      Also, it being ARM and not x86 has caused fun headaches with installing some things.

  • xor@lemmy.blahaj.zone
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    9 months ago

    My last job had not one, but two programming languages they had created in house over the last couple of decades.

    One of them was the primary development language for the whole corporation.

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      Fascinating.

      I’m a minor programming language nerd. While I’d never recommend writing an in house language - I can see the appeal for me personally.

      What were the languages like? OOP? FP? …Logic?

      Why’d they build 2 languages?

      This seems so wild to me - sorry if I’m prying.

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        Yeah it had an almost sane reason initially - it was an investment bank, so it was designed to model the relationships between types of assets for simulations. But over the years they just got into the habit of using it for everything. It was somewhat like python, but with c-like syntax.

        The 2nd language was a haskell-style functional language (but without all the things that make Haskell cool) that was meant to be used for modelling and building internal APIs on all the data that was shared across departments. It was absolutely horrendous.

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          Amazing.

          I’m just starting to learn how language development works and like… of any language to try implementing, Haskell definitely seems like one of the most complex.

          Like - one dev could reasonably implement a Forth or Lisp, but you need a long time window to finish a Haskell…

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    Microsoft Windows. I used to be a sysadmin. New job is 100% Linux. Now I never touch Windows unless it’s to play a game.

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      Try steam on Linux. That shit just works now and I was able to fully ditch windows 6 months ago.

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      I would be so stoked to have a Linux-only job. All my personal machines, servers etc are Linux. I’m an old guy but just got my first IT job and it is all Windows. I love getting blamed for shit Microsoft fucks up haha.

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      Same. Turning down windows admin jobs has been a career saving move for me. It puts you back tech wise and its just so fucking cumbersome to admin for.

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    For all the flak it always gets, can I just say I’m relieved nobody said JIRA yet? I think JIRA is great for what to does, but companies are just bad at setting it up right. Either they go overboard with restrictive processes, or they are unorganized mess, there is no in between. But that’s not the software’s fault. (Braces for downvotes)

    • deur@feddit.nl
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      Yeah the shitty bespoke markup language and half assed integration of a WYSIWYG editor that fucks up tickets with formatting that is more complex than a few headers and a few lists makes it the worst in my opinion :(

    • pete_the_cat@lemmy.world
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      We used Jira at work and when the ticket was set up properly (stories, subtasks, etc…) it worked well.

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      I would say it is the softwares fault though. Ever heard of “convention over configuration”? Jira is like the opposite of that idea. For a task management app, you need something more opinionated and less configurable I feel like. Something simpler that covers most use cases and doesn’t try to cover literally everything cause that just makes it so complicated. Jira is the opposite of KISS as well.

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        I like JIRA, but you make a good point there. My company lets every team manage their project however they want. They go an extra mile to tailor and customize JIRA in whatever way each team “needs”. But having over 100+ teams in my company has made projects a nightmare, I have to write very complex JQLs and filters just to get the results I need from all the projects I’m involved with. There’s no pattern at all.

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      I think JIRA is okay. I’ve used MUCH worst bug reporting software. The worst thing I can say about JIRA is that it is designed to implement scrum and IMO scrum is cargo cult programming.

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      National Instruments

      Ah I see, a fellow tortured soul who had to endure MultiSim I presume?

      For people who’re not in the loop, if you haven’t used MultiSim you categorically do not know what UX nightmares are made of

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      Is JIRA better or worse than Azure DevOps?

      We’re being moved over to JIRA and I’m worried because I hear so much shit about Atlassian

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        One of the big problems with JIRA is it’s extremely configurable, so your experience depends entirely on how your admins have set it up. If your company is the type to micromanage, JIRA gives them a lot of tools to do that, which I think is why it gets so much hate from devs. I find it tolerable in my current job but it’s definitely designed for managers and not for developers.

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          Jira gets double whammy:

          • If you use it, it’s cool, you can call yourself ‘Agile’ and tell anyone who accuses you otherwise so.
          • You can still apply all the draconian process and difficulty you love from not being Agile
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          This is basically every major enterprise ticketing system. They’re typically extremely customizable over-featured behemoths so that they can check all the buzzword boxes for the people that make purchasing decisions but will never actually use the system.

          "It’s a fully integrated Agile ITIL DevOps CMDB that empowers your users while providing generative KPIs to guide business decisions!”

          Then, on top of that, ownership of it is generally dropped on a team that is completely incapable of properly managing it from both a technical ability and sheer manpower availability standpoint. So each install ends up becoming an overly complex, confusing, terribly performing mess.

          I think I’ve seen one reasonably well managed install in the couple decades I’ve been doing this, a couple of more that were mildly jank but usable, and then everything else has been a pit of despair largely driven by the above.

      • toddestan@lemmy.world
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        9 months ago

        We actually moved from JIRA to Azure DevOps. Part of it was that Atlassian dropped the server version of JIRA and we weren’t too keen on moving to the crappier cloud version.

        I’d say it’s different. Some things JIRA does better, some things Azure DevOps does better. You eliminate some pain points, and end up with some new ones.

    • Muun@lemmy.world
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      9 months ago

      You mean Emerson now! :P

      I’m a CLA who spent 9 years developing LabVIEW applications for control systems. NI always annoyed me with their terrible decision-making and inability to catch up with modern times in the software world. (Their merge tool is so bad, it’s next to impossible to have a multi-developer project)

    • BigTrout75@lemmy.world
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      9 months ago

      I wanted to like JIRA instance I had for a project. It was just so backwards, decided not to use it.