Emails, phone numbers, addresses, and even financial details have allegedly been exposed by a notorious hacker group.
    • cmbabul@lemmy.world
      79·
      6 months ago

      Hopefully this will light a fire under the proposal to break up its monopoly, I’m not hopeful about it but that would be a very easy win for pretty much any politician up for reelection. Ticketmaster being the fucking worst is about as close as we have to bipartisan agreement on any issue. Definitely not 100% of “both sides” and I’m sure TM is lobbying their dicks off to get that killed. But this might be a bone they toss us this cycle

    • AbidanYre@lemmy.worldEnglish
      19·
      6 months ago

      I’m sure you’ll get 3% off service fees on your next purchase from the class action suit.

      • SpaceNoodle@lemmy.world
        28·
        6 months ago

        Last time they lost a lawsuit, I got a small coupon off of “select events” on “select dates,” none of which were of any interest to me.

        I’m assuming they’ll have to cough up a little more this time and just kick me directly in the groin instead.

  • InvisibleHat
    120·
    6 months ago

    Ticketmaster runs a massive grift.

    If they went out of business, the world would be a slightly better place, especially for musicians and fans of music.

  • MeekerThanBeaker@lemmy.world
    110·
    6 months ago

    Am I going to get another free year of credit monitoring?

    Awesome. Wow. 🙃

    I feel like I get another free year every year from different companies.

    • Nurse_Robot@lemmy.world
      61·
      6 months ago

      I don’t even check anymore. I get a credit / “your info was found on the dark web!” Email literally every week, what’s the point. I’ve been fucked by giga corps and I have nothing to show for it besides weekly notifications of my compromised info

      • dohpaz42@lemmy.worldEnglish
        19·
        6 months ago

        My favorite is when I get emailed by “hackers” who have one of my old passwords. 🤣

          • pikmeir@lemmy.world
            15·
            6 months ago

            Dude that’s totally a scam. I’ll do it for only $399.99 but I also need your mother’s maiden name and your favorite book for some reason.

    • ArchRecord@lemm.ee
      18·
      6 months ago

      The best (worst) part is that they almost always just point you to the ways that you can already request your credit report and monitoring for free from the credit bureaus. 🥲

      • jaybone@lemmy.world
        6·
        6 months ago

        And the best part of that is, who ever authorized these credit bureaus to monitor and maintain your credit info in the first place. (Spoiler alert: no one.) And they get hacked every other year anyway.

  • Hotzilla@sopuli.xyz
    44·
    6 months ago

    Waiting for my GDPR notification, which is mandatory by law to give in 72h after they have found out.

    GDPR fine can be 2% of global annual revenue.

      • crusa187
        2·
        6 months ago

        For a little while there after 2008, the CFPB had some teeth. It has since been crippled sufficiently to allow the oligarchs’ reign to proceed unencumbered.

  • edric@lemm.ee
    35·
    6 months ago

    That number wouldn’t have been half a billion if they didn’t have a fucking monopoly on ticket selling and venues.

  • xmunk@sh.itjust.works
    311·
    6 months ago

    You know what, you meanies… Ticket Master is just a poor mom and pop shop - it can’t afford all your fancy security bells and whistles and it’s frankly repulsive that you expect it to be able to protect itself in this dangerous modern world.

    Leave Britney Ticket Master Alone!

    /s… so much /s

    • GoosLife@lemmy.world
      20·
      6 months ago

      I was in a queue two days ago for tickets to a show. Of course, I got kicked out of the queue twice, and then lost my chance to get a ticket at all. When I wrote their support about it, they said they hadn’t anticipated this amount of traffic and it had crashed their servers.

      On a pre-sale that you had to sign up for.

      You know, so they will know how many people they can expect.

      Something that Ticketmaster routinely does, giving them exclusive access to the numbers, telling them exactly how much traffic they can expect.

      A slightly more cynical person might say that maybe, just maybe, the only goal Ticketmaster has is to spend the bare minimum to keep their website afloat, so they can pocket the rest. They don’t give a fuck about anyone or anything except their own profits. If this criminal organization would go down in flames tomorrow, I would buy pizza for everyone on my floor to celebrate.

      Honestly, I’m just surprised that they’re still allowed to exist in Europe.

      • thisbenzingring@lemmy.sdf.orgEnglish
        2·
        6 months ago

        I had similar problems for… The band James and Johhny Marr. I’m fuckin excited as hell but it’s not like that is drawing the same numbers as the popular acts.

        • I got tickets but I had massive problems and didn’t get the seats I tried to get multiple times
    • Aceticon@lemmy.world
      1·
      6 months ago

      Or stingy and aiming at maximum entertainment value for one’s money.

      Or simply an introvert who likes tiny obscure stuff in cozy miniscule venues with small audiences rather than massive crowds in gigantic spaces, and is totally happy with being like that hence doesn’t feel the need to simulate extroverteness.

      Being part of a minority or two behaviour-wise does have its advantages.

  • interdimensionalmeme
    221·
    6 months ago

    One company has 1 billion customers in the venues rental business ? Why ? Why is that even legal ?

    • JohnnyCanuck@lemmy.ca
      41·
      6 months ago

      It may not be, but where did you get that number? The article (currently) says the data of 560 million ticket-purchasing customers was stolen. I don’t see anything about “venue rentals business” customers, nor about 1 billion customers of any kind.

      • interdimensionalmeme
        1·
        6 months ago

        I accidentally dropped the “half a” but the point stands. No company should have this sort of leverage over half a billion people. Capotalism creates concentration of power in a classic rich gets richer loop. The state is supposed squash them way before they get this osbcenely big.

  • Rentlar@lemmy.ca
    18·
    6 months ago

    Ticketmaster has struggled with benefited from bad actors online using bots and other methods to disrupt the ticketing service and scoop up tickets to resell. The company also has a history of being the bad actor itself when it comes to electronic data.

    Fixed that for the author.

  • Sanctus@lemmy.worldEnglish
    13·
    6 months ago

    And how does this honestly affect Ticketmaster? I doubt it damages them at all. Their customers are fucked, but do they see this as something they need to keep secure? I doubt they spend that much on security.

    • floofloof@lemmy.caOPEnglish
      12·
      6 months ago

      The customers will obviously go and buy their tickets from the competition instead.

      Oh wait…

    • Gerudo@lemm.ee
      4·
      6 months ago

      It doesn’t, because you HAVE to use them at the vast majority of venues. There is no other choice.

      • adarza@lemmy.caEnglish
        1·
        6 months ago

        they also own venues, and are also: show producers, promoters, merchandisers… and they might also be the artist’s management.

  • spacemanspiffy@lemmy.worldEnglish
    9·
    6 months ago

    I have given an unfortunate amount of money to this awful company in the last year. I am sure my info is in this breach.

    Sucks, man.

  • graeghos_714@lemmy.world
    5·
    6 months ago

    For the last few years I’ve been going to festivals that avoid fricken Ticketbastard. They’re still expensive but at least the money is going to the people putting it on instead of some corporate heads and hedge funders