Original thread I made on Reddit

Reddit now has a data request feature, https://www.reddit.com/settings/data-request, and I tried it out as soon as I heard about it. However, what struck me as weird was that they said it would take up to 30 days, and it really did take quite a while (almost two weeks) for my data package to arrive, whereas other websites say it would take a while but usually give you your data within a day. So I emailed the support address on the data request page with the following:

Hi, I’m curious as to whether the data request process is automated and done completely by a server or is a human manually collecting all the data to send to you.

They replied with this (which to me sounds like classic corporate boilerplate speak):

Hello,

If you would like to submit a request regarding the data we have about you, please send it from this form using your account so we know it’s really you. Without verification that you are the owner of the account in question, we will not be able to proceed.

The key personal information we have about you is accessible from within your account. Our help page provides a list of this information and instructions on how you can access it at any time.

To learn about how and why Reddit collects, uses, and shares information about you, please review our Privacy Policy.

Kind regards,

Reddit Legal Support

I then followed up with this:

I was specifically asking about the data collection process. I know how to request a data package.

To which they replied with this:

Sorry, but we can’t discuss the details of our processes which may include human or automated elements.

Kind regards,

Reddit Legal Support

Am I reading too much into this, or does it seem like they are at least partly getting a human to go through all your account data when you use the data request feature? What are your thoughts on this?