One way to do it

    • @castarco
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      1 year ago

      Their product offers many more features (and more complex ones) than the other services you mentioned. And they also took the time to provide a commercial product, with paid support, integrations…

      This is key for companies, as it makes it easier to be productive, plus the SLAs give some peace of mind too.

    • @wiki_me
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      21 year ago

      They brought in about 379M in the last twelve months and are growing fast (about 50%) they must be doing something right.

  • @wiki_me
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    41 year ago

    Gorey uses the Red Hat case to back up his point: in 2019, he says, the company made three times as much money on subscriptions as they did on professional services

    What is the difference between these two models?

    • @castarco
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      1 year ago
      • Professional services usually refers to have consultants for contracting. The more the demand for your services, the more people you have to hire to content your clients. Because salaries are usually one of the biggest costs in any company, this kind of business can be a bit more risky when there are economic downfalls and you cannot fire workers quick enough (I’m talking from the perspective of the business owner, leaving ethical aspects aside).
      • Subscriptions don’t imply having people personally interacting with the client, because what you offer is not expertise, but a product that can be served to big amounts of clients, independently of how big is your team (of course you end up having to hire more people, but this team growth is much slower).