ProtonMail often touts its Swiss jurisdiction and privacy guarantees, but at the same time, it is complying with a record number of data request orders going through the Swiss legal system. ProtonMail is one of the most popular secure email services in the world, having launched in 2014 via a crowdfunding campaign. It promises a …
They have to, because they had the data they have to obey lawful requests.
But the fault is still theirs. They architected a system where they have access to data that will endanger people. They deliberately disincentivize signing up via the onion network. They require two-factor verification of identity for most signups. They’re deliberately making sure they have the data to expose people.
If they truly cared they would have architectured a system that was as close to zero knowledge as possible. Were they insured they never had access to personal data. I.e. Tor sign ups possible, let people pay with Monero, never require identity verification.