Well, fuck you, Cooler Master.

As soon as I turned my VPN off I was able to successfully send my RMA request.

  • Limonene@lemmy.world
    65·
    4 days ago

    No, I would rate-limit them. OP is getting a non-rate-limited block. If OP has an ISP problem where they can’t access the site, this VPN may be their only option.

    I think catloaf’s idea is good, but no tech company accepts RMA requests by paper mail.

    • refalo@programming.dev
      2·
      3 days ago

      I think it depends on where the bottleneck is, and what they’re actually trying to prevent, as to whether or not rate-limiting would actually help anything.

      If they are blocking source IP addresses explicitly, it could be for a more specific concern we’re not aware of, like trying to limit the amount of email “spam” that would be sent out from automated requests. A rate-limit wouldn’t fix that issue, only slow it down.

      We’re all also assuming any of this is even intentional on their or anyone’s part.