Today at the grocery store a sweet older lady approached me and asked if I knew anything about computers. I said yes I do, and she produced a mouse saying that her son set up Linux mint for her and she was wondering if the mouse was compatible. It needed kernel version 2.6 or newer so I said that the mouse should work, guessing mint itself was probably newer than that kernel. Happy with my answer, we chatted a little, then she thanked me and left.
It was a nice experience, so I thought I should share!
Assuming this story is true, Linux is going to be a nightmare for that woman. It’s come a long way, but it’s still not as dead simple as it needs to be for non-technical elderly people.
tbh: she probably clicks on the thing that says “INTERNET” and thats it. I’ve been setting up a few computers in my family for people 50+ and they mostly don’t even know the name of the program they use and mix it all up. I then just install a program and prefix the shortcut with the service. Like “MAIL Outlook”, “INTERNET Firefox” so they know where to go.
I’ve seen stripped down versions of Android on phones intended specifically for the elderly. I wonder if anyone has approached desktop Linux development like that?
Couldn’t disagree more. Do non-techies need anything more than a browser nowadays? Maybe a word processor? The process of turning on and opening a web browser on Mint are practically no different from Windows. Hardware will plug and play just the same. Using printers is equally intuitive (ie, not very). In fact, I can find firefox on GNOME by just pressing the Win key and typing “internet” or “browser”.
Both are probably equally likely to run into incomprehensible tech problems that require techie intervention.
Just connecting to the internet on various networks can be confusing. And they’re going to need to periodically upgrade system packages, or they’ll be vulnerable to various exploits. Even if you set up auto-upgrades, occasionally some things will need manual intervention.
I still don’t see how it’s any more confusing than Windows. Cinnamon does it almost exactly the same way as windows, and typically detects network sign-in requirements better. Auto-updates work absolutely fine, and again I’ve not seen them need manual intervention with any more frequency than Windows.