No matter how tempting it is, you should never use a PDF to display content that users need to read online. After 20 years of watching users perform similar tasks on a variety of sites that use either PDFs or regular web pages, one thing remains certain: PDFs degrade the user experienceNo matter how tempting it is, you should never use a PDF to display content that users need to read online. After 20 years of watching users perform similar tasks on a variety of sites that use either PDFs or regular web pages, one thing remains certain: PDFs degrade the user experience: https://www.nngroup.com/articles/avoid-pdf-for-on-screen-reading/