Microsoft Mouse puts itself to sleep when idle and takes 5-10 seconds to become responsive again after moving it.
Hardware: I believe it’s this one. It’s a Bluetooth Mouse, has Device Switching but only used it once.
Description of the problem: If I move the mouse after not moving it for about 10-15 minutes, the mouse does not respond. After about 5 to 10 seconds, it begins to respond again. Then it works perfectly fine, as long as it’s not idle for more than 10-15 minutes.
Solutions Tried: This has never happened the other two mouses I’ve used, one wired and one wireless. It’s the same bluetooth connection and same USB port as the other wireless mouse too.
I have checked the USB sleep settings, and I remember looking for that checkbox that said “Allow (something) to put (something) to sleep” and I was surprised to see it was already disabled. I’m guessing this is a mouse issue not a Windows issue.
This mouse does prompt me to install some Windows software to help with the Device Switching thing. I installed it on my laptop but not on my main PC. (Windows wants permission to do updates and diagnostics and I’m hesitant to give them any more permissions than necessary). I don’t remember exactly but I believe this issue was always present, even before installing any software.
I have not checked whether this issue happens on the laptop.
Help Request: Has anyone heard of this problem, either with this mouse or a similar situation? Were there any solutions? What might I look at to find a solution?
Alternatively, if I can’t stop it from going to sleep, I wonder if there’s a way to just make it stay awake longer while idle.
Thanks!
your mouse needs better working hours
OP have you tried moving to France
You mentioned not trying on the laptop yet - I would try that that’s a good idea. It would help to determine if it’s the computer or the mouse causing the issue.
Specifically the USB hub/Controller for the port it’s plugged into.
Maybe look at the power save options in the device manager.
First test inconclusive. Seemed to respond quickly but I woke my laptop up from a sleep during that time period so maybe that influenced the test. Without knowing the exact idle time it’s hard to tell (for now). Will try again later.
Yeah, that’s definitely a good idea. Might take a little while to get back with an answer. I’ll edit the post when I do.
Sounds like a power saving mode either on the computer, or built into the mouse. Are you using the built in Bluetooth of your computer, check to see if it has its own power saving settings either in Bluetooth settings, or computer energy/sleep/performance settings.
Never had a similar issue, although I’ve had bad luck with Microsoft mouses in other situations.
My suggestions are: Try updating the drivers, looking for something related to “sleep” in the mouse settings (sometimes mice have their own, non-Windows settings controller), and try on another device and/or operating system if possible.
