• Sam Ark And
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    1011 months ago

    @yogthos The hp printer I bought disabled itself after my firewall blocked its spyware/telemetry.
    (The box said I needed an ‘internet connection’ not a ‘raw, unfiltered connection’. And any computer worked/works on said connection.)

    I took it back to the retailer. They unhappily refunded my money.

    You should do that to.

      • @ganymede
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        211 months ago

        identical experience. 100% would do again

    • C.
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      311 months ago

      @Heterokromia @yogthos Do you have a picture of the error message it gave you? I’d love to see it.

      Bricking when presented “unauthorized” ink or toner is well-known for HP of the last X years, but I hadn’t heard of them doing it when you block their network access.

      For many years I’ve been telling people who ask “Buy an HP laser printer. Just don’t buy a new one.” There’s a huge market for used office printers, and you can get one old enough that it will use 3rd-party toner.

      #HP

      • Independent Jake
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        111 months ago

        @cazabon @Heterokromia @yogthos So the HP inkjet was a huge disappointment to me. It no long works after 13mo. because it can’t communicate with the mother ship. I will NEVER return to HP and it’s overarching control of my equipment. I had followed all the rules, used their ink subscription, which was also a HUGE negative experience. Purchased a different brand that does NOT communicate with the manufacturer. I’m buying my ink supply as I need it. So much happier.

        • C.
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          111 months ago

          @joytoworld93 @Heterokromia @yogthos

          That’s terrible. When I added a Lexmark printer to my network a year ago, I firewalled it off from the outside world on general principle - it never even occurred to me that a printer manufacturer would make communicating with the mothership a requirement for normal operation. I guess I’m lucky #Lexmark hasn’t gone that route.

          I’m glad you found something else that works for you. Did you get an #Epson #Ecotank printer? Very cost-effective.

          • Independent Jake
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            111 months ago

            @cazabon @Heterokromia @yogthos I got a Canon laser. Costs much more, weighs a ton, but it’s really a fast printer with excellent print quality and NO requirement for it to check in to it’s manufacturer for permission to print. I’m pretty much over inkjets, period.

            It’s the old saying, you get what you pay for. Only downside is that you need to wear a back brace to move it.

    • Ray McCarthy
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      311 months ago

      @Heterokromia @yogthos So far the Brother Lasers / MFP etc we’ve bought over the years have been fine without Internet and with 3rd party toner. Also decent Linux drivers for print & scan from Brother. HP were good 25 years ago for laser. Never good for inkjet. Decent HP gear now has Agilent badges.

      • Sam Ark And
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        311 months ago

        @GustavinoBevilacqua @yogthos I was *wildly* curious about it too. I imagine a public key cryptographic mechanism, but I do not know how it actually works. My keenness to get my money back completely overrode my curiosity about the network protocol. (Yes, that’s very unusual for me.)

    • 6t8k
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      211 months ago

      @Heterokromia @yogthos wow, that really is impertinence of the worst kind. Good that you returned it. I certainly won’t be buying HP anytime soon.

    • Richard Welty
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      211 months ago

      @Heterokromia @yogthos there was a time i respected HP. i have two HP printers both of which are 1) very nice and 2) predate ink and toner madness. HP has cured my respect for the company. i shall not buy another of their products.

      • Zach Fine
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        011 months ago

        @uninventive @Heterokromia @yogthos FWIW Brother has started chipping their toner cartridges over the past few years. I just set up an HL-L6200DW and immediately made sure it had no internet access to make sure it stays on its current firmware and doesn’t upgrade to one that might lock-out 3rd party toner.

        • Uninventive
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          111 months ago

          @zachnfine @Heterokromia @yogthos Most refills have chips.

          Brother’s method of a IR light shining through a semiopaque window on the side and not going through the other side had some downsides. (Want the most out of your cartridge? Stick tissue over the window, run it dry.)

          Most manufacturers just stick with a count chip that disables the cartridge after X000 uses.

          And to be honest, if all the businesses start going that anticonsumer across the industry, happy to sell the printer and just go paperless. Probably best for all involved. Force offices to change their processes faster, better for the planet over time, and they can stick it to the holdouts who won’t change.

          • Zach Fine
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            111 months ago

            @uninventive @Heterokromia @yogthos I’m referring to laser toner cartridges, there’s no IR window on those that I know of. The printer just keeps track in memory of the remaining page count and you used to be able to reset the count if the cartridge still has some toner and the printer declares it empty. Brother did not try to lock out third party toner cartridges until fairly recently.

          • Zach Fine
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            111 months ago

            @uninventive @Heterokromia @yogthos Was just looking through your timeline and saw you’ve worked as a technician and serviced these things — so if I’m wrong about the sensor my apologies. I’d expect IR windows to not work for toner but maybe at best there’d be a density sensor to detect when it’s truly out. In any case I like simple brother laser printers and was sad to learn they were starting to do the same lockout stuff everyone else does.

    • Firehorseart lives!
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      11 months ago

      @Heterokromia @yogthos

      I’m on an HP ink sub, as I have a printer a friend gave me - to replace an old printer that had jammed (after 10 years). The old printer was probably a Brother, which worked well despite my lack of maintenance.

      IThe newer HP is a great printer apart from its need to constantly monitor my usage. I’ll keep it until I get a another affordable colour printer.

    • Agent Smitux
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      111 months ago

      @Heterokromia
      I used HP Printers for a Long Time now and still do.
      But I just would Not buy one with this “you need an Internet Connection” shit.
      Sorry, I don’t Like spyware in my House.
      @yogthos @neil

    • Canecittadino
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      111 months ago

      @Heterokromia @yogthos @cstross Why do I get the feeling that in an age where your toothbrush spies on you, where even the mightiest can be caught with their genitals in unseemly positions in unseemly places, where media gotcha engines have finally lapsed into a coma after getting everybody who can possibly be gotten, we’ll see a mighty uprising of tolerance? After all, didn’t someone righteously god-fearing once tell us that we’re all sinners in the hands of a bespoke surveillance algorithm?

      • Charlie Stross
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        211 months ago

        @Canecittadino @Heterokromia @yogthos

        Sadly, I disagree.

        “If you give me six lines written by the hand of the most honest of men, I will find something in them which will hang him.”

        —Cardinal Richelieu

        Also:

        “If you’ve done nothing wrong you’ve got nothing to hide”

        — Various People

        Now meet deepfakes.

        Everyone is guilty: it may just take the Party some time to reveal the evidence of the crime they must have committed.

        • Canecittadino
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          111 months ago

          @cstross @Heterokromia @yogthos Well of course I would agree with you if it were simply a matter of “homo homini lupus.” The thing is that in the historical contexts you rightly appeal to, it has always been possible for the inquiring class to excuse themselves from inquiry. Until they couldn’t, of course—a Man for All Seasons, Politburo purges under Stalin, etc. Once we all have access to AWS and ChatGPT X, everyone will live in fear until the mode of the music changes. Which it just might do.

          • jaKa Močnik
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            011 months ago

            @Canecittadino @cstross @Heterokromia @yogthos you see, there’s this thing called power, which is fairly unevenly distributed, so there’s always people that are beyond any inquiry and very interested in that those others aren’t. this latter thing is called control. and the times we live in tell that both concepts are very much fine and well and much the same as they were in the historic times. so, yes, you should care about your privacy. 🤷

            • Canecittadino
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              111 months ago

              @jkmcnk @cstross @Heterokromia @yogthos All true for now, but the situation is also more fluid than it used to be, largely because of the rapid evolution of communications technologies. Compare the longevity of the Roman Catholic Church or the British Monarchy with that of the Thousand Year Reich, or the Soviet Politburo. How long do you suppose Ron DeSantis is going to last? /1

              • Canecittadino
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                11 months ago

                @jkmcnk @cstross @Heterokromia @yogthos The uneven distribution of power isn’t the issue. As long as human beings are what they are, that may well be inescapable. What’s different now is the turbulence introduced into control mechanisms by the inherent unpredictabily of their impact. /2

                • Canecittadino
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                  11 months ago

                  @jkmcnk @cstross @Heterokromia @yogthos “Quis costodiet ipsos custodes” is the real issue here. When the watchers operate on a scale no human agency can effectively oversee, anomalies may very well become more frequent. China’s social credit evaluation regime will be the best test case for these suppositions, I think. We shall see…. /3 END

  • @Zerush
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    1011 months ago

    I know HP and I learned because of an HP PC in the past, that it has in Spain with reason the Brand HP, which in spanish stand for Hijo de Puta (son of a removed)

  • @knfrmity@lemmygrad.ml
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    611 months ago

    Reminds me of the time Canon (iirc) had to ship their ink cartridges with a “here’s how you bypass our DRM” guide because they couldn’t get DRM chips for their ink cartridges at the beginning of the chip shortage.

  • @nickapos
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    311 months ago

    I have not purchased an HP printer for years. Unfortunately HP has purchased the Samsung printer division as well, and I do have one Samsung laser printer. The good thing is that whatever HP does on the Injekt printers does not apply to laser printers, but yeah it’s best to avoid any HP printer product.

    • ☆ Yσɠƚԋσʂ ☆OP
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      211 months ago

      I’m just glad I practically never have to print anything these days, all printers are terrible in my experience. I find laser printers are the least worst though since the toner tends to last forever.

      • Ynte
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        211 months ago

        @yogthos that’s true. My wife wanted something to print colour photos so we opted for a hp inkjet…it’s not fun. Definitely getting a laser for next time.