That “Discord” can be replaced with any IM platforms. Slack, Martix, Gitter, you name it. They are still hard to search. By no means I like the idea of using IM platforms as a support portal/community. I still think forums-like platforms are the best, yet I don’t want to create another account to engage with a project that I use.
Github, Lemmy and Stack Exchange enables one account for multiple projects/topics, which I quite like. Or mailing lists. That can do as well.
That “Discord” can be replaced with any IM platforms. Slack, Martix, Gitter, you name it. They are still hard to search. By no means I like the idea of using IM platforms as a support portal/community. I still think forums-like platforms are the best, yet I don’t want to create another account to engage with a project that I use.
Github, Lemmy and Stack Exchange enables one account for multiple projects/topics, which I quite like. Or mailing lists. That can do as well.
Thanks for the clarification and I believe I misunderstood your original comment.
To add to your list there is an often underutilized feature of GitHub for discussions too.