The battery life and speakers will certainly be model dependent. The quality of the machine I received and the lackluster support, given the price I paid, are what I find most frustrating. The computer would be fine for ~$600, but I paid over $1000. I paid a premium expecting System76 to hold themselves to a high standard, and so far, they’ve let me down in multiple ways.

I do recognize with a different model, the experience could be 180°, but if buying from them is a roll-of-the-dice, for me personally, that’s enough to buy from someone else next time.