• Naia_Elwyn@lemmy.world
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    2 days ago

    Momentum.

    The average person is really hard to move to a new platform. I saw this when Skype was the big thing for internet communication the Microsoft slowly made it worse and worse before it was barely a shadow of its former self.

    Alternatives existed, many that were much better, but they were slightly harder to use or came along way after people were already set on Skype.

    It wasn’t until discord that the internet shifted, but even discord has its problems.