I’m interested to see how they handle customer service. The article points out shipping as a big part of Amazon’s success but customer service and return have been too.
Point being, I’d rather order some random no name brand shirt from amazon because I know I can easily return it if the fit isn’t right. Will amazon push this service on the vendor? Sort of like the eBay model.
I’m interested to see how they handle customer service. The article points out shipping as a big part of Amazon’s success but customer service and return have been too. Point being, I’d rather order some random no name brand shirt from amazon because I know I can easily return it if the fit isn’t right. Will amazon push this service on the vendor? Sort of like the eBay model.