• agg@lemmy.sdf.org
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    1 year ago

    I can’t imagine wanting to move from Bitwarden, but it’s nice to see a relatively trusted name like Proton enter the space.

    • kia@lemmy.caOP
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      1 year ago

      Yeah, Bitwarden is definitely more well-established, but I’m always impressed at the quality of Proton products (even if they take forever to develop).

    • flip@lemmy.nbsp.one
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      1 year ago

      While I am using Bitwarden right now, I am not happy with the UX of it. Will definitely look into Proton Pass once my Bitwarden subscription runs out.

      • aeternum@kbin.social
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        1 year ago

        What are you not happy with? I use vaultwarden (but pay for bitwarden, couldn’t get the bitwarden pro licence to upload to my self hosted server). I’m pretty happy with it. Maybe there’s a fix for your problem

        • flip@lemmy.nbsp.one
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          1 year ago

          Hey, thanks for asking! Everything I am saying is minor, I really like Bitwarden and the way one can share passwords within organizations. It is the password manager I keep recommending so far. Having said that, I do not really like the look and feel (which is absolutely subjective and not a major reason to move away from open source), but generally I dislike

          • the way Bitwarden handles passwords for the same domain, but different subdomain (Proton does that already better, it sorts according to the subdomain). I do know there are different matching options (startswith creeps me out should I use Host?)
          • the way Bitwarden handles storing passwords when signing up on new forms, 1Password seemed to do that much better
          • I actually like how 1Passwords automatically gives me visual options within the browser window instead of rotating through password options via Hotkey or over the plugin window.

          If you have some advice, especially about the password handling for different subdomains, let me know!

  • NotASnek@kbin.social
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    1 year ago

    I’ve been testing Proton Pass and it’s decent. It misses a few things I’ve learned to enjoy with other managers.

    First, the manager I use has the ability to store identities. This is great for keeping things like medication lists, social security numbers, insurance numbers, etc, of family members. I could, of course, put all that into a “note” in proton pass. But it’s very convenient to have ready built items for structured data like that.

    Second, Credit Cards. I like to store my credit card information in easy to copy entries as well. Again, I could use a note for that, but the manager I use has ready made items for that structured data as well.

    Lastly. This is kind of the no-go for me. I already don’t like that I can’t have separate passwords for my Proton Mail, Drive, Calendar, etc. Sure, I’m kind of used to that functionality in Google from years past, but I don’t like it. Now I’d have to put all my passwords under the same single login? No thank you.

    Currently, email recovery is impossible with my password vault. I simply have that option disabled. External 2FA is required. If you break into my email, that sucks, but you won’t get my passwords for literally everything else. Basically, I have my password vault as secure as I can make it and keep cloud accessibility. Moving to Proton would weaken my security posture.

    But if Proton gave me the ability to put the password manager under a separate login with full 2FA support and NO email recovery. I’d be relieved of that concern.

  • darknavi@vlemmy.net
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    1 year ago

    Going to paste* this comment from HN I saw earlier today:

    Proton, the company that still in 2023 doesn’t allow to cancel the auto renewal without losing access to the services you have already paid, the most anti-consumer thing I have seen in my life.

    Here is how it works: 1. You pay for example for 2 years of access. 2. After a few months you decide to remove the auto renew and just use the remaining time of your subscription, your only option is to cancel your current subscription and lost access to any premium service you paid for, they give you credits for the remaining time of your subscription, that you can use if you contract other services. So you are force to cancel the subscription before the renewal time and hope you don’t forget to cancel it.

    Run from this company.

    • 🦄🦄🦄@feddit.de
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      1 year ago

      In what world is it anti-consumer to get back your money if you decide you don’t like the service?

      • valkyrie
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        1 year ago

        Well generally if they cancel the service right then, yes you should get a prorated refund. The other alternative is simply allow for cancellation of the auto-renewal, so when the subscription runs out it simply expires.

        • darknavi@vlemmy.net
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          1 year ago

          they give you credits for the remaining time of your subscription, that you can use if you contract other services.

          Well apparently you don’t get a refund. You get credit for their service.

          they give you credits for the remaining time of your subscription, that you can use if you contract other services.

          • valkyrie
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            1 year ago

            Sorry I wasn’t clear in my comment. I was trying to comment on what they should do, not what they are doing.

      • 1Fuji2Taka3Nasubi@kbin.social
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        1 year ago

        So you are force to cancel the subscription before the renewal time and hope you don’t forget to cancel it.

        I think the author actually means “force to cancel right before the renewal time (e.g. during the 12th month of a 2 year subscription)” because cancelling earlier means losing the rest of the subscription (according to the author). And if you forget to cancel during that short window you’ll be charged more money when it auto renews.

      • loutr@sh.itjust.works
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        1 year ago

        I guess it means you have to cancel when your subscription is about to expire, because they won’t refund you or let you continue to use the service for the period you’ve already paid for.

        If you cancel before that they’ll give you credits, which are useless if you don’t want to subscribe to another product of theirs.

    • kia@lemmy.caOP
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      1 year ago

      That’s definitely strange. Are you saying they won’t refund the credits and essentially lock you into paying for another service if you cancel a subscription?

      • 1chemistdown@kbin.social
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        1 year ago

        No, what they’re saying is they do not understand Proton’s policy. They’re policy is an instant prorated refund the second you cancel. They also warn you about it.