• valkyrie
    link
    fedilink
    English
    arrow-up
    3
    ·
    1 year ago

    Well generally if they cancel the service right then, yes you should get a prorated refund. The other alternative is simply allow for cancellation of the auto-renewal, so when the subscription runs out it simply expires.

    • darknavi@vlemmy.net
      link
      fedilink
      English
      arrow-up
      1
      ·
      1 year ago

      they give you credits for the remaining time of your subscription, that you can use if you contract other services.

      Well apparently you don’t get a refund. You get credit for their service.

      they give you credits for the remaining time of your subscription, that you can use if you contract other services.

      • valkyrie
        link
        fedilink
        English
        arrow-up
        1
        ·
        1 year ago

        Sorry I wasn’t clear in my comment. I was trying to comment on what they should do, not what they are doing.