kia@lemmy.ca to privacy@lemmy.caEnglish · 1 year agoProton officially launches Proton Passproton.meexternal-linkmessage-square24fedilinkarrow-up157arrow-down11cross-posted to: tech@partizle.comprotonmailtechnology@lemmy.worldlealternative@feddit.it
arrow-up156arrow-down1external-linkProton officially launches Proton Passproton.mekia@lemmy.ca to privacy@lemmy.caEnglish · 1 year agomessage-square24fedilinkcross-posted to: tech@partizle.comprotonmailtechnology@lemmy.worldlealternative@feddit.it
minus-squarevalkyrielinkfedilinkEnglisharrow-up3·1 year agoWell generally if they cancel the service right then, yes you should get a prorated refund. The other alternative is simply allow for cancellation of the auto-renewal, so when the subscription runs out it simply expires.
minus-squaredarknavi@vlemmy.netlinkfedilinkEnglisharrow-up1·1 year ago they give you credits for the remaining time of your subscription, that you can use if you contract other services. Well apparently you don’t get a refund. You get credit for their service. they give you credits for the remaining time of your subscription, that you can use if you contract other services.
minus-squarevalkyrielinkfedilinkEnglisharrow-up1·1 year agoSorry I wasn’t clear in my comment. I was trying to comment on what they should do, not what they are doing.
Well generally if they cancel the service right then, yes you should get a prorated refund. The other alternative is simply allow for cancellation of the auto-renewal, so when the subscription runs out it simply expires.
Well apparently you don’t get a refund. You get credit for their service.
Sorry I wasn’t clear in my comment. I was trying to comment on what they should do, not what they are doing.