[…] Parcelforce texted the delivery slot. No delivery. Parcelforce and HP’s tracking systems then claimed I had refused the parcel. I scheduled a redelivery for the next day. Parcelforce then rang me and the agent acknowledged a delivery had not been attempted and that the tracking information was false. It claimed HP had requested that the parcel be returned to sender.

  • AutoTL;DRB
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    -86 months ago

    This is the best summary I could come up with:


    Parcelforce then rang me and the agent acknowledged a delivery had not been attempted and that the tracking information was false.

    If you hadn’t attached all the emails from HP and Parcelforce inventing and reinventing the story of your failed delivery, I’d have struggled to believe it.

    HP’s terms and conditions state that the contract is formed once the order confirmation is sent.

    In 2002 Kodak was forced to honour its contract with more than 2,000 customers after erroneously advertising a £329 camera at £100.

    HP’s behaviour sent you on a week-long wild goose chase and unleashed chaos at the Parcelforce depot.

    HP ignored my questions about how many customers were affected and why it repeatedly gave you false information.


    The original article contains 541 words, the summary contains 120 words. Saved 78%. I’m a bot and I’m open source!

    • The Pantser
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      156 months ago

      One of the worst summaries I have seen. The article writing is bad but the summary is missing almost the whole story.

      • @duncesplayed@lemmy.one
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        36 months ago

        This is a truly impressively terrible summary. I mean just the fact that the second word is “then” is something to behold. But then the second paragraph switches perspective without any warning so nobody has any idea who “you” refers to.

        Also, I mean, the fact that it literally cut out everything that happened.