Don’t tell people “it’s easy”, and six more things KBin, Lemmy, and the fediverse can learn from Mastodon

https://privacy.thenexus.today/kbin-lemmy-fediverse-learnings-from-mastodon/

Reddit’s strategy of antagonizing app writters, moderators, and millions of redditors is good news for reddit alternatives like KBin and Lemmy. And not just them! The fediverse has always grown in waves and we’re at the start of one.

Previous waves have led to innovation but also major challenges and limited growth. It’s worth looking at what tactics worked well in the past, to use them again or adapt them and build on them. It’s also valuable to look at what went wrong or didn’t work out as well in the past, to see if there are ways to do better.

Here’s the current table of contents:

* I’m flashing!!!
* But first, some background

  1. Don’t tell people “it’s easy”
  2. Improve the “getting-started experience”
  3. Keep scalability and sustainability in mind
  4. Prioritize accessibility
  5. Get ready for trolls, hate speech, harassment, spam, porn, and disinformation
  6. Invest in moderation tools
  7. Values matter

* This is a great opportunity – and it won’t be the last great opportunity

https://privacy.thenexus.today/kbin-lemmy-fediverse-learnings-from-mastodon/

Thanks to everybody for the great feedback on the draft version of the post!

#kbin #lemmy #fediverse @fediversenews @fediverse@kbin.social @fediverse@lemmy.ml

  • Leigh
    4·
    2 years ago

    The more popular a community becomes, the shittier it gets. The easier you make it to join and interact with, the more popular it will become.

    In the case of places like Gab, Truth Social, Parlor, and other right wing nut job havens, while the quality of users might not get higher if you raised the barrier to entry, those places certainly wouldn’t have become as popular as they have.

    But the barrier to entry isn’t the only reason they’ve congregated there, they have other cultural reasons driving them, primarily the owners or moderators being friendly to that kind of mindset. I don’t think the same crowd would be able to gather here as they’d just get defederated.

    • Jon@indieweb.social
      41·
      2 years ago

      @SemioticStandard There are good subreddits with over a million users. At least up to some threshold, it’s just not true that the more popular a community becomes the shittier it gets.

      • Leigh
        6·
        2 years ago

        I disagree with that. The larger subreddits have significant moderation problems. Only through extraordinary efforts by the mod teams, such as at /r/askhistorians, are things kept in line. It’s simple math: the more users you have, the more likely you are to have people posting in bad faith. If a subreddit of 1 million users has only 0.05% of its users posting low quality content, that’s still 50,000 people that need to be moderated for.

        • Jon@indieweb.social
          2·
          2 years ago

          @SemioticStandard I agree that the larger a community gets the harder it is to moderate well (and the tools here are still much less advanced than Reddit, which is a big problem). But trying to deter bad actors by making it hard to sigh up doesn’t work. Spammers and other bad actors are typically more likely to make the effort than people who might well add a lot of value.

          • Leigh
            3·
            2 years ago

            Spammers and other bad actors are typically more likely to make the effort than people who might well add a lot of value.

            Why do you think this?

            • Jon@indieweb.social
              1·
              2 years ago

              @SemioticStandard experiences moderating forums and discussion groups on multipple platforms, helping to start two social networks, and what I’ve learned as part of Disinfo Defense League over the last few years.

              [And I have no idea why fediversenews is boosting this post!]

            • crank@beehaw.org
              11·
              2 years ago

              because spammers and bad actors are motivated exclusively to get something by joining the community. they are willing to put in the work in anticipation of attention, traffic, sales, whatever. it is their job. they will also try over and over to figure out what they need to do and then exploit their method of entry when discovered.

              on the other hand, a person who might have a more collaborative relationship with a community is considering both the benefits and the costs of joining. they are wondering if anyone will be interested in their contribution, and if they will get relationships, feedback, learning, good feelings, whatever.

              If you need to solve several puzzles to gain entry, and you aren’t a puzzle solver kind of person, it is a very loud message: “we are not interested”. A person who is receptive to social cues will pick up on that and draw the inference that their time is better spent elsewhere. and being receptive to social cues is one of the qualities that makes a person a good participant.

              Sounds like in your case, a person would be correct in that conclusion. All I can say is I think that is erroneous at the platform level. I think it’s good to have focused places to go that meet different needs and have various expectations set. and as a user you should spend your time where it suits. But there isn’t like a magic puzzle to determine how interesting a person is. Personally I find the nerd parts of reddit to be the most easily replaceable. Here we are, and on many other forums as well. But there are all kinds of little interest communities populated by people who can’t just spin up a server, who will not be so able to re-find each other and those were very cool and now they are gone. If reconstituted it will be on some walled garden proprietary service.

      • crank@beehaw.org
        21·
        2 years ago

        I really do not understand this expectation people have that an online forum of 1,000,000,000 people would be full of deep nuanced conversations. Even if you got the smartest 1,000,000,000 people who ever lived and put them in some group, how could they consistently have interactions anything other than superficial? Communications will be flying around at blazing speed all the time.

        Any group that size is going to have only tenuous connections and contexts with one another. So it will suit certain kinds of topics and vibes and goals and not others. The lingua franca of funny cat videos will work. But some things require a more intimate approach where participants can create and become acculturated to group norms. Luckily all modern forum software and platforms have the ability to form sub groups and to choose what groups you attend to. Nobody was forced to spend time in /r/all. All this talk about how put upon the smarty pants geniuses are because easy to use technology compelled them to pay attention to dumb people does not impress me. Really just seems to be a lack of agency when it comes to deciding how to spend one’s own time.

        I think large communities can be perfectly fine as long as you have your expectations calibrated properly.