Seems like the further away something is the higher the ping?

I’ve been 350ms ping according to speedtest.net lately, but when i turn my router-modem thing on off i get 11ms ping, so seems like router-modems can cause bad ping.

Anything else?

  • @meloo@lemmy.perthchat.orgOP
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    12 years ago

    My roommate was downloading world of Warcraft and when he stopped, the ping went back to normal. I tried watching Peertube while checking the Ping, and ping went from 12 to like 17. My internet provider said that downloading shouldn’t affect ping. What do you think?

    • Helix 🧬
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      62 years ago

      My roommate was downloading world of Warcraft and when he stopped, the ping went back to normal.

      Then it’s probably a mix of simple congestion and buffer bloat, along with some QoS issues.

      My internet provider said that downloading shouldn’t affect ping.

      It shouldn’t, but it still does. They have obviously no idea what they’re talking about, since they’re hotline agents and no network engineers. Always understand that distinction so you don’t yell at the wrong people.

      • @meloo@lemmy.perthchat.orgOP
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        12 years ago

        They have obviously no idea what they’re talking about,

        Haha i called them a few times today to ask them about what router settings exactly mean and they had no idea

          • @meloo@lemmy.perthchat.orgOP
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            22 years ago

            hitron coda 3482. I turned on band steering and airtime fairness, which hopefully helps.

            Does airtime fairness take into account device distance to the router? If you know.

            • Helix 🧬
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              2 years ago

              Airtime fairness just gives equal time to all connected clients. Air is a shared medium, you can’t send at once with multiple clients, they have time slots. So if client A sends first, then client B sends, it might look like AAABBBAAAAAAABBBAB without airtime fairness and like AABBAABBAABBAABB with airtime fairness. It’s a good idea to have this enabled when you have wifi congestion, well done. Please still consider using Ethernet cable for stationary PCs or workspaces, since it’s simply faster and less prone to errors.

              That said, your Hitron Coda 3482 modem-router has an Intel Puma 7 chipset. Puma chipsets are notorious for having bad ping and other packet processing related issues in home routers. Consider getting a new modem-router if that’s possible.

              At least check if your firmware is current. If not, your cable provider has to update it. This might happen automatically if you completely disconnect the modem from both power and coax cable, then wait for 5-10 min and reconnect it again. It will take a loooong time to boot and sync, be patient and don’t disconnect it from power in that time.

              If that didn’t get the firmware to the latest version, tell your ISP to do an update. They might also be able to do a CMTS reset.

              You might also want to check if your provider gives you DS-Lite. If that is the case, tell the ISP you have problems with your company’s VPN and your admin told you to tell the ISP they have to enable proper Dual Stack instead of DS Lite. They should do this free of charge since this is a defect in their infrastructure.

              • @meloo@lemmy.perthchat.orgOP
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                22 years ago

                If I increased my plan from 10 Mbps to 25 Mbps, do you think that’ll make a difference? I reckon that they’ll use up the extra 15 Mbps and it won’t make a difference?

                Since increasing costs an extra amount monthly, it might be cheaper to just buy a router that can set priority or limits or something?

                • Helix 🧬
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                  2 years ago

                  If I increased my plan from 10 Mbps to 25 Mbps, do you think that’ll make a difference?

                  Yes, 10Mbps is pretty slow. I’d say the absolute minimum per person would be 10Mbit/s. With 15Mbit/s per person you’re on the safe side. So if you two can afford it, I’d suggest 50Mbit/s.

                  Congestion would certainly be better. But: if you download stuff, the client tries to maximise the bandwidth it downloads with, and if the router lets it (which it probably does, because it’s a shitty one without proper QoS), you’ll have high ping and/or buffer bloat again.

                  Try multiple of the tests for buffer bloat to see if you’re affected.

                  Since increasing costs an extra amount monthly, it might be cheaper to just buy a router that can set priority or limits or something?

                  Maybe, if you get a proper router with QoS (e.g. an EdgeRouter ER-X, costs around 60€) and a better access point. You can also get combined devices, look at the OpenWRT table of hardware with good specs supported by the current release to get a device which you can get firmware updates for in a few years.

                  The cheapest option which also works out of the box is probably a TP-Link Archer C7, but you have to watch out to get the v5 hardware revision. There you can easily set a QoS limit.

                  Set your internet speed as the median determined by several speedtests over the course of 1-2 days with 3 hours apart (so for example make a speedtest without any devices accessing the internet at 9am, 12am, 3pm, 6pm, 9pm) and set “high priority” to 90%, middle priority to 70% and low priority to 50%. If you give both your and your roommate’s gaming devices the “high priority”, both are able to utilise at most 90% of the internet speed but there’s always 10% headroom for the small packets to not be hold back by congestion as much. Other devices like smartphones should get a low or medium priority.

                  If you can run cables, by any means do that, because cables are always better than wifi.

                  • @meloo@lemmy.perthchat.orgOP
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                    12 years ago

                    Yes, 10Mbps is pretty slow

                    A few months ago I shared with a far away neighbor for 1 month (router in their house) and I only got 1mbps. I mostly got used to it. I would have to like pre-download videos an entire day in advance, and if I wanted to watch something on the day, I had to sit on their doorstep or use public Wi-Fi someplace.

                    v5 hardware revision.

                    I would just have to make sure it says v5 on the box?