I’m actually going through the same process as well. Been in contact with Steam support, but there will be several days between replies, and I think unfortunately, it will be for not.
I was purchased in June 2022 so out of warranty at this point. I’m having the dreaded “black screen“ and I tried all of the myriad of solutions posted on the web. It just kind of sucks as I pretty much kept it new in box from June 2022 through October 2023, used it for about a month and then the unit dies.
I’m actually going through the same process as well. Been in contact with Steam support, but there will be several days between replies, and I think unfortunately, it will be for not.
I was purchased in June 2022 so out of warranty at this point. I’m having the dreaded “black screen“ and I tried all of the myriad of solutions posted on the web. It just kind of sucks as I pretty much kept it new in box from June 2022 through October 2023, used it for about a month and then the unit dies.