The District of Columbia sued Amazon on Wednesday, alleging the company secretly stopped providing its fastest delivery service to residents of two predominantly Black neighborhoods while still charging millions of dollars for a membership that promises the benefit.

The complaint filed in District of Columbia Superior Court revolves around Amazon’s Prime membership, which costs consumers $139 per year or $14.99 per month for fast deliveries — including one-day, two-day and same-day shipments — along with other enhancements.

In mid-2022, the lawsuit alleges, the Seattle-based online retailer imposed what it called a delivery “exclusion” on two low-income ZIP codes in the district — 20019 and 20020 — and began relying exclusively on third-party delivery services such as UPS and the U.S. Postal Service, rather than its own delivery systems.

  • hmonkey@lemy.lol
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    8 days ago

    They mention targeted attacks against drivers in these zip codes. If it’s really about race, why stop at those 2?

    Not that they should hold out on their promise to subscribers but I don’t buy the race angle

    • Ech@lemm.ee
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      8 days ago

      Yeah, to me this reads less like a specifically racist choice and more so a tangent of POC being left/forced to live in impoverished areas, the latter of which will go hand in hand with higher crime rates. I sympathize with the frustration to the decision, but I can’t think of a good argument for forcing Amazon to put it’s employees at risk.

      • Arbiter@lemmy.world
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        8 days ago

        The thing is they shouldn’t be selling prime subscriptions to people in those zip codes then, since they advertise the fast shipping as a reason to subscribe.

        • Ech@lemm.ee
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          8 days ago

          I certainly agree with that - if the service can’t be provided, they shouldn’t be taking money for it.

        • SirEDCaLot@lemmy.today
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          7 days ago

          There should definitely be a notification to people in those areas that rush delivery will not be available. There are other reasons to buy prime, so I don’t think it should be completely unavailable, but residents should be able to make an informed decision.

      • SirEDCaLot@lemmy.today
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        7 days ago

        This is exactly it, and this is the point that is often missed in a great many discussions on modern racism and discrimination. Amazon is not refusing to deliver there because those people are black. They refusing to deliver because their drivers got attacked. The fact that those neighborhoods are mostly black has nothing to do with it. It is a correlation, not a causation. The root causes the same though, it was probably a red line neighborhood back in the mid-1900s and never recovered.

        Amazon should make it clear to people buying prime in those areas though, that rush delivery will not be available and if they want to buy prime they will get all of the other benefits but not fast delivery.

      • hmonkey@lemy.lol
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        7 days ago

        I may have read it wrong but my understanding was Amazon pulled back their own drivers from those zipcodes and delegated their packages to other carriers