Kind of true, maybe? I have a small local provider. I pay for 1000/1000. I get consistently 950/1100. I have not needed customer support since the day I turned on the modem.
So, if by customer service they mean they serve customers so well that I don’t need to think about it, then yes! 7 years and counting with them.
Yeah, I feel like if a customer has an informed opinion about your costumer service, your service obviously forces customers to call customer service too often.
Yes, my sarcasm was tongue in cheek that they obviously have to say that because the large providers are horrible, and that I never have had to even call customer service
Same here. Sonic fiber and I’ve had 0 issues. Pay less now than I did for much much slower cable internet before and I think we’ve had 1 maintenance and 1 outage in the last 4 years. Just checked speed test on my modem and it 941 down 942 up.
Kind of true, maybe? I have a small local provider. I pay for 1000/1000. I get consistently 950/1100. I have not needed customer support since the day I turned on the modem.
So, if by customer service they mean they serve customers so well that I don’t need to think about it, then yes! 7 years and counting with them.
Yeah, I feel like if a customer has an informed opinion about your costumer service, your service obviously forces customers to call customer service too often.
I suspect you would have a different experience if you had a larger regional provider.
Yes, my sarcasm was tongue in cheek that they obviously have to say that because the large providers are horrible, and that I never have had to even call customer service
Same here. Sonic fiber and I’ve had 0 issues. Pay less now than I did for much much slower cable internet before and I think we’ve had 1 maintenance and 1 outage in the last 4 years. Just checked speed test on my modem and it 941 down 942 up.