will_a113 to TechnologyEnglish · 12 hours agoISPs say their “excellent customer service” is why users don’t switch providersarstechnica.comexternal-linkmessage-square29fedilinkarrow-up1197arrow-down14file-textcross-posted to: nottheonion@lemmy.worldtechnology@lemmy.worldtechnology@lemmy.ziparstechnica_index@rss.ponder.cathackernews@lemmy.bestiver.se
arrow-up1193arrow-down1external-linkISPs say their “excellent customer service” is why users don’t switch providersarstechnica.comwill_a113 to TechnologyEnglish · 12 hours agomessage-square29fedilinkfile-textcross-posted to: nottheonion@lemmy.worldtechnology@lemmy.worldtechnology@lemmy.ziparstechnica_index@rss.ponder.cathackernews@lemmy.bestiver.se
minus-squarepivot_root@lemmy.worldlinkfedilinkarrow-up12·10 hours ago I have a small local provider. I suspect you would have a different experience if you had a larger regional provider.
minus-squareScrubbles@poptalk.scrubbles.techlinkfedilinkEnglisharrow-up2·8 hours agoYes, my sarcasm was tongue in cheek that they obviously have to say that because the large providers are horrible, and that I never have had to even call customer service
I suspect you would have a different experience if you had a larger regional provider.
Yes, my sarcasm was tongue in cheek that they obviously have to say that because the large providers are horrible, and that I never have had to even call customer service