• dmention7@lemm.ee
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    3 months ago

    Right!? What kind of email correspondence is this person engaged in that takes them 4 days to process and reply to?

    I’d be interested to see their timeline for other forms of communication.

    • TrickDacy@lemmy.world
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      3 months ago

      That’s what I am thinking. There are some things that make sense to take while but it seems weird to me to ask for a semi-blank check like this. I have coworkers that are awful at responding (weeks oftentimes) and it’s super frustrating.

      • sugar_in_your_tea@sh.itjust.works
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        3 months ago

        If you need a fast response, don’t use email. In general, here’s my order of urgency and expected time to resolution:

        1. physically meet w/ them or phone call - <1 hr
        2. IM/SMS/etc - <1 day
        3. meeting invitation - by the meeting time
        4. physical mail/note on their desk - 1-2 weeks
        5. email - <1 month, but probably <1 week
        6. create a “ticket” - ??

        I try to go as far down that list as possible, but no further.

        If you’re getting frustrated, it means you’re probably going too far down that list.

        • dmention7@lemm.ee
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          3 months ago

          This is wild to me, to be honest.

          One of the great things about email, versus IMs and other more real-time forms of communication is that it gives the recipient the ability to address it in a more offline manner. In that way, I’ve always viewed it as more respective of people’s schedule and work habits, since it’s naturally asynchronous.

          So I’m having trouble following the idea that people would view it as intrusive and obnoxious while also saying that the only way to get a reply from them the same week is to get in front of them with a real-time communication like a call or physical visit–way more disruptive to concentration.

          • nexas_XIII@lemm.ee
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            3 months ago

            I check my email like I check my mail, once every couple of days - once a week. We have faster modes of communication and (especially in a work setting) if something is time sensitive you can give me a call or text/IM.