Literally. I open up my terminal and try to cd Desktop only to be told that no such file exists. I thought for sure everyone this was happening to was just not reading something correctly and were foolish. Nope! It literally began deleting my files.
Edit 2: Even once it’s done and you have them locally and not “on demand”, the Desktop is in
~/OneDrive/Desktopinstead of~/Desktop. See this helpful comment.
It looks like there might be a way to sort of disable Files on Demand but it looks like it won’t let me do it until it’s done uploading? I’ll post updates.
Not to be dramatic, but I’m really going through it. My mouse logitech mouse is suddenly chattering really bad and double clicking everything. Also while Steam refuses to let me disable auto updates for all games in any sort of easy way. And DDG seems intent on only showing me results related to launching games without updating (as opposed to merely disabling auto updates until I launch). The chatter fixer I found for my mouse does not work and the other requires some logitech program to even try to use. (The repo doesn’t mention the name.) This is awful. When it rains it pours, I guess. Literally can’t even high light this text to wrap it in a spoiler. This is fucking stupid.
Context: My parents have a family plan for Microsoft 365 they added me too and it has 1 TB of storage I can use. I wouldn’t have turned it on otherwise.
Edit: My desktop background has literally vanished and turned solid black.
Was a computer repair tech until a few months ago. About 6 months ago this older guy brought in his laptop because he had been hacked and they had changed his password. Was able to change the password to something new using some fancy tools but upon getting in all his files were still missing. Turns out OneDrive was on and ALL of his important files were only on OneDrive and not the computer. Well, Microsoft had changed his password when the hackers changed his computer password so he was locked out and Microsoft didn’t believe he owned the account anymore since he didn’t know the password. After weeks of calls he just gave up trying to get his stuff back.
Fuck OneDrive.
I’m confused. Wouldn’t he have access to his email and maybe phone number that is attached to his Microsoft account to prove who he is?
I get the hate, but what is Microsoft to do in those situations? They have two users claiming to own the account, each with assumably the same level of proof (virtually none) and no backup recovery set. So what, they just believe the first person to call in and say “I was hacked can I have a new password”?
Unless something that links to the owner in a verifiable way exists on the account, which isn’t available to someone logged in (credit card number used for purchase for instance), I don’t really see a way around this.
The same thing happens with game accounts all the time. Two people with the same level of proof claim they own an account? Unfortunately the account gets marked as irreversibly compromised and permanently banned.
If Microsoft is unable to verify ownership of the account, they shouldn’t take ownership of your files.
Especially when the user experience is constantly guiding users who don’t know better to do exactly that
Its more that they created an unfixable situation, not that they can’t solve it
Its pretty shitty to ask for forgiveness not permission just to advertise onedrive
I don’t know that I’d consider this their fault. The user handed their info over to someone else. Yeah, it sucks that the end result is losing their files, but you can’t really hold a company responsible for their users doing dumb things.
The issue here is that OneDrive does not make it clear at all that your local files are going away when you enable OneDrive. On Demand is now on by default for everyone. Unless you know this is a thing that happens (or happen to catch weirdness like I did where the Desktop folder seemed to vanish because it was moved) there is no indication this is happening. That’s why this is Microsoft’s fault.
Yeah, that doesn’t really apply to the story I was replying to. The complaint was about Microsoft not believing the user owned the account.
It’s tangentially related to the overall topic, and that could indeed be the root cause, but “they didn’t give him access because he didn’t know the new password” is security 101.
Fair enough, “the user handed their info over to someone” sounded like you meant their files to OneDrive.
The root of the problem is that Microsoft deleted his files off of his hard drive, without his understanding/consent. Had they not done that, there would have been no problem.
No? The “root of the problem” is that the cloud service the files were stored in, was deauthed. At that point, I would absolutely expect all files to be deleted.
You can argue that M$ shouldn’t have pushed for that by default, but the problem as described is “user stored their important files in one drive, they gave away their password, password was changed, new password was unknown, one drive removed all local copies of files stored in it, microsoft couldn’t verify who they were when they called.”
Had this been the other way around, where the scammer got file access and the original user reset their password, you’d expect the scammer to have the local copies deleted… would you not?
Maybe I’m misunderstanding, but I’d expect the scammer to already have any files backed up, immune to deletion.
Potentially but would you not expect one drive to at least remove the ones that it has access to?
They tool his files then told him he wanted that, then removed access.
Modern day cooperation’s are worse than 90’s scammers
I’m honestly not even certain what you’re trying to say in that first sentence.
Well I can fix the spelling mistake but I can’t fix stupid, so you’re on your own pal
Why would Microsoft tell him what he wanted?
The spelling mistake isn’t the problem, it just makes no god damn sense.
There are almost always ways to verify the correct owner for something like this… None of which it sounds like Microsoft was willing to do, as they only seemed to care about what the current password is.
You are making an assumption that the person can’t provide any way to identify himself as the owner. The story as written states they didn’t care about anything other than the current password.
Almost always != always, and an individual falling for a scam where they hand off their password would typically fall into the category of “unable to prove ownership”.
Yeah, like almost always what? Almost always hitting dismiss on all of the phone number verification and 2fa prompts because they’re “annoying”?
Insert surprised Pikachu face here