The agency claims Amazon used so-called "dark patterns" to steer users to enroll in Prime without their consent.

The FTC on Wednesday sued Amazon, alleging it tricked customers into signing up for its Prime subscription program and intentionally complicated the cancellation process.

The agency claims Amazon used so-called “dark patterns” to steer users to enroll in Prime without their consent.

  • twack@lemmy.worldEnglish
    1·
    1 year ago

    For a little while the fastest and default shipping option included an auto renewing prime subscription.

    That little trick is probably one of the major reasons that they got in hot water