The agency claims Amazon used so-called "dark patterns" to steer users to enroll in Prime without their consent.

The FTC on Wednesday sued Amazon, alleging it tricked customers into signing up for its Prime subscription program and intentionally complicated the cancellation process.

The agency claims Amazon used so-called “dark patterns” to steer users to enroll in Prime without their consent.

  • MuchPineapples@lemmy.worldEnglish
    01·
    1 year ago

    After ordering something I somehow got prime, no idea how. Must have accidentally pressed something. So sneaky.

    Luckily I didn’t have saved payment options on my account. But then, without verified payment options, you can’t cancel prime! It’s the perfect (p/c)rime.

    • twack@lemmy.worldEnglish
      1·
      1 year ago

      For a little while the fastest and default shipping option included an auto renewing prime subscription.

      That little trick is probably one of the major reasons that they got in hot water