It turns out that accommodating spoiled aristocrats who order shit they don’t need from halfway across the Earth on a whim has a cost, and let me tell you: that cost isn’t coming out of the executives’ salaries!
Every time you return something, you are adding data to a spreadsheet that returns the value of “fuck you.”
while companies post record profits? seems very close to the dreaded “we closed the stores due to theft 🥺”