• LaunchesKayaks@lemmy.world
    link
    fedilink
    arrow-up
    3
    ·
    1 year ago

    Any time a user puts in a ticket about something they aren’t sure of, I thank them for being so careful and compliment their attentiveness. Makes them feel good and makes my life easier. Sure, lots of tickets are annoying, but dealing with people falling for shit is worse because they think I can fix everything.