I mean, not much of it is behind the scenes. A lot of it is out in the open.
But generally, we had the following rules on the sub I helped run (/r/Disneyland):
If something has a couple reports, send a modmail for a mod to investigate
If something has a bunch of reports without any moderator action, remove it
If someone called AutoMod a “bad bot”, send a modmail for a mod to investigate
Automatically set post flairs based on keywords, common URLs, etc.
Auto-takedown posts with other URLs (link shortener, YouTube link, clickbait rumor mill sites like WDW/Disneyland News Today, etc.)
If a post seemed to be about our sister parks (“Tokyo”, “Paris”, “WDW”, etc.) then it was removed and the user asked to repost it in the appropriate subreddit
If a post was about an in-person meet-up, remove it and direct them to our Discord
If a post was asking about planning a trip, remove it and redirect to the planning subreddit
If a post was an AMA, remove it and send a modmail to confirm the person’s identity
Any sort of insults, politics (anti-vax etc.), or name-calling was removed, anywhere (this was a big one that did a lot of heavy lifting)
If an account had negative karma, remove any posts it made (usually trolls or bad novelty accounts)
Those were the big ones. It caused a lot of false positives and modqueue would always be full, so mods would go through the list a few times a day to find any stragglers that got caught in the filter.
Can you give us any behind the scenes insight into how automod actually works?
I mean, not much of it is behind the scenes. A lot of it is out in the open.
But generally, we had the following rules on the sub I helped run (/r/Disneyland):
If something has a couple reports, send a modmail for a mod to investigate
If something has a bunch of reports without any moderator action, remove it
If someone called AutoMod a “bad bot”, send a modmail for a mod to investigate
Automatically set post flairs based on keywords, common URLs, etc.
Auto-takedown posts with other URLs (link shortener, YouTube link, clickbait rumor mill sites like WDW/Disneyland News Today, etc.)
If a post seemed to be about our sister parks (“Tokyo”, “Paris”, “WDW”, etc.) then it was removed and the user asked to repost it in the appropriate subreddit
If a post was about an in-person meet-up, remove it and direct them to our Discord
If a post was asking about planning a trip, remove it and redirect to the planning subreddit
If a post was an AMA, remove it and send a modmail to confirm the person’s identity
Any sort of insults, politics (anti-vax etc.), or name-calling was removed, anywhere (this was a big one that did a lot of heavy lifting)
If an account had negative karma, remove any posts it made (usually trolls or bad novelty accounts)
Those were the big ones. It caused a lot of false positives and modqueue would always be full, so mods would go through the list a few times a day to find any stragglers that got caught in the filter.