Essentially it took me around 1.5 minutes to figure out how to login on the app. You tap buttons and it says login required. Why not just open up the login interface? Or provide an easy link or ask immediately after first run.

Or on the sidebar, have an obvious banner that says “Login”.

Just too many taps to get logged in to add your first account, and too difficult to figure out where to do so. And no help when the app prompts you to login. Make it super easy to do that!

Edit: I have developed modern UX/UI, so if even I found it confusing, I know non-expert or unfamiliar users are going to fail to ever use this app, which would be a shame. It’s really great!

  • PriorProject@lemmy.world
    1·
    2 years ago

    Are you genuinely arguing for a poor onboarding experience just because people need to put in more work to understand something?

    No? I’m not sure how you got that idea from my comment. Recapping:

    1. People are signing up very fast in spite of the poor onboarding. Maybe so fast that they’ll break servers. In these conditions it’s rational to focus on performance and capacity. It’s even rational to throttle onboarding, through disabling signups or deprioritizing onboarding polish.
    2. The rough onboarding experience is a true reflection the rough experience post-onboarding. In these conditions, its rational to optimize the post-onboarding experience FIRST to increase post-signup retention. A slick onboarding followed by a rough ride is a good way to maximize the number of people who write off your app/ecosystem and then provide poor word of mouth about it. Again, leading to potentially rational decisions to prioritize other work above onboarding polish.

    That said, you seem passionate about onboarding and have the background to do something about it. I’m sure you could help a lot getting involved in the github project. No one (including me) WANTS a poor onboarding experience. The question is who is going to prioritize it now over the other serious issues that are currently being caused by the rapid influx of successful signups in spite of the onboarding jank.

    • JamesMoweryOP
      2·
      2 years ago

      Are you sure you’re in the right thread? We’re talking about the mobile app, not the Lemmy application.

      First point: People have already signed up for Lemmy through the website. The mobile app is just logging in to access Lemmy. Everything you’re talking about doesn’t really make sense here.

      Second point: It’s honestly a bit difficult to follow. I think it sounds good in your mind, but it’s not really making sense to me with how you phrase it.

      The question is who is going to prioritize it now over the other serious issues that are currently being caused by the rapid influx of successful signups in spite of the onboarding jank.

      I just don’t understand what this has to do with the mobile app. But, yeah, having seen a number of people say that they had issues logging in, I think we can put your argument to rest. The onboarding needs improving! :D