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TechnologyEnglish · 1 year ago

Air Canada's chatbot gave a B.C. man the wrong information. Now, the airline has to pay for the mistake

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Air Canada's chatbot gave a B.C. man the wrong information. Now, the airline has to pay for the mistake

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TechnologyEnglish · 1 year ago

8

Air Canada has been ordered to compensate a B.C. man because its chatbot gave him inaccurate information.

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neptune@dmv.social
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1 year ago
Wow. I wonder if the airline can turn around and sue the bot maker?
- jmcs@discuss.tchncs.de
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  Those contracts have more disclaimers than anything else.

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