Eh… I have to disagree here. I often get wrong orders if I do take out. Since covid, delivery drivers drop the food at the door and sprint away like Fedex/UPS… often without even hitting the doorbell. So if there’s something wrong with the order you’re just SOL. The restaurant will blame whatever app/service they use for delivery… the app/service blames the restaurant… and you as the customer just get shafted because nobody will ever make it right.
Eh… I have to disagree here. I often get wrong orders if I do take out. Since covid, delivery drivers drop the food at the door and sprint away like Fedex/UPS… often without even hitting the doorbell. So if there’s something wrong with the order you’re just SOL. The restaurant will blame whatever app/service they use for delivery… the app/service blames the restaurant… and you as the customer just get shafted because nobody will ever make it right.
The customer doesn’t get shafted at all lol. As the customer you get refunded since you did not receive the product you paid for.
I don’t care who blames who as long as I get a full refund, which I literally always do whenever something like that happens.