• OhFudgeBars@lemmy.world
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    5 months ago

    we sort of see a 20 percent uplift on the value of that customer because you’re locking that person, committing to a longer-term relationship.

    Do these people never listen to themselves? Who the hell wants to be “locked”?

    • sirdorius@programming.dev
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      5 months ago

      CEO: “We have observed through careful analysis that by locking our customers inside the restaurant, they will continue to order food from us in order to not starve. Therefore, from now on, all doors shall now be one way only”

      Investors: “What brilliant entrepreneurship!”

        • WhatAmLemmy@lemmy.world
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          5 months ago

          This CEO is so entitled he’s completely flipped the last few centuries of capitalist economic theory on its head.

          No longer is capitalism about convincing business owners or consumers to invest in your product or business. Now, the consumer is lucky to have had the opportunity to purchase your product, as though you are a king or deity; magnanimous in your product offering.

          They should be so lucky, to be forced to pay you a monthly tithing for your racketeering.

      • Sanctus@lemmy.world
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        5 months ago

        Oh they are human beings. Human beings are capable of this and far worse. Don’t ever forget that.

      • pseudorandom@kbin.social
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        5 months ago

        5 years ago I bought a 10 year old HP Laserjet because I was fed up with every single bubble jet printer’s quality and ink cost. I’m still using the toner that came with it. And I’ve been getting low ink warnings for 3 of those years. Maybe 500 or so pages in that time. I’d never buy a new HP though since they phone home. If you find an old Laserjet I can’t recommend them enough.

      • azimir
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        5 months ago

        Which is sad. The HP LJ4 was a fucking tank back in the day. I used to get them for friends and family, put in an Ethernet card, clean it up, and then it’s print for another decade.

    • awwwyissss@lemm.ee
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      5 months ago

      Yup. Just like toll roads, I’ll go out of my way and spend extra effort to avoid printers on principle.

  • Kid_Thunder@kbin.social
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    5 months ago

    I like how HP says a big reason to not use 3rd party ink is because they can introduce malware, which is another reason they need to work to make sure you only use HP ink.

    However, the security issue is because of the chips they use in order to make sure you only use HP ink.

    It seems like to me that HP, HPE and HP Printing have had the most constant and slowest death in the industry and if this article proves anything, it isn’t going to change.

  • Treczoks@lemmy.world
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    5 months ago

    If a company sees me not as a customer, but as a “bad investment”, I think it is time to turn into an even worse investment and in the future buy products from a company that values their customers as human beings.

  • dasgoat@lemmy.world
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    5 months ago

    I saw their ad for their printer ink that is apparently chipped to stop People from buying third party ink.

    They presented it as a means to ‘prevent fraud’ and to ‘protect your business’

    From what

    From people not buying your overpriced junk? How does you adding what is basically a drm at this point help the consumer combat ‘fraud’?!

    • FuglyDuck@lemmy.world
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      5 months ago

      Malware. They’re saying that malware imbedded on the cartridge can hop to the printer then onto networks.

      Which is why you shouldn’t buy from unknown vendors. But even certified cartridges can be tampered with if you’re getting it from a sketchy source.

  • umbrella
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    5 months ago

    HP garbage is the real bad investmemt

  • Optional@lemmy.world
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    5 months ago

    Do we have a new crop of incredulous “Damn, HP printers suck” people again? Welcome, friends.

  • unreasonabro@lemmy.world
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    5 months ago

    Spoiled and entitled due to making a monopoly out of their own ecosystem. Why are we still tolerating that?

    lol then again most of you are Americans which makes you apple fanboys so obviously you aren’t ready for this message yet