Christian to /c/showerthoughtsEnglish · 11 months agoStar-ratings for online reviews would probably be actually helpful if you just excluded all the five-star reviews from the calculationsmessage-squaremessage-square10fedilinkarrow-up113arrow-down12file-text
arrow-up111arrow-down1message-squareStar-ratings for online reviews would probably be actually helpful if you just excluded all the five-star reviews from the calculationsChristian to /c/showerthoughtsEnglish · 11 months agomessage-square10fedilinkfile-text
Companies don’t pay for four-star reviews, but a person giving a four-star review liked the product overall.
minus-squarePons_Aelius@kbin.sociallinkfedilinkarrow-up3·edit-211 months agoBoth ends of the spectrum are a problem,. 5 star is often shills. “This weather app cured my scrofula…5 stars” 1 star is often pissed off people who 1 star bomb minor inconvenience or have totally unrealistic expectations. “This weather app hasn’t cured my scrofula…1 star” In my experience it is the middle of the road reviews that give the most accurate gauge of reviewed product or service.
minus-squarePons_Aelius@kbin.sociallinkfedilinkarrow-up3·11 months agoThe steakhouse had terrible vegan options. One star.
minus-squareChristianOPlinkfedilinkEnglisharrow-up2·11 months agoI guess that makes sense. I wasn’t really thinking to filter out terrible opinions, just filter out things that aren’t actual opinions.
minus-squareMongostein@lemmy.calinkfedilinkEnglisharrow-up1·11 months agoExactly. “Delivery guy peed on my cat” is not an option about the product either.
What’s your reasoning?
Both ends of the spectrum are a problem,.
5 star is often shills.
“This weather app cured my scrofula…5 stars”
1 star is often pissed off people who 1 star bomb minor inconvenience or have totally unrealistic expectations.
“This weather app hasn’t cured my scrofula…1 star”
In my experience it is the middle of the road reviews that give the most accurate gauge of reviewed product or service.
“the restaurant wasn’t open”
The steakhouse had terrible vegan options. One star.
I guess that makes sense. I wasn’t really thinking to filter out terrible opinions, just filter out things that aren’t actual opinions.
Exactly. “Delivery guy peed on my cat” is not an option about the product either.