I’ve had my Framework AMD 13 for about two weeks and had 3 hard lockups just like this. I have 2x16gb G.Skill Ripjaws 5600 CL40 and a Solidigm SSD. I’m running the latest BIOS and Windows 11. Already updated the AMD software, but will try uninstalling it and reinstalling from the AMD website. I’ll also check the SSD firmware to see if there is an update.
Last time it happened, the system froze for about 20 seconds then came back, so I immediately consulted the Windows Event Viewer thinking I might see something. The event log had no recent entries, so I went back to using Edge and about a minute later when I went to open a link in a new tab, it locked up for good. I waited about a minute, then hard powered it off.
I left it running the Windows RAM check tool overnight using the thorough mode and it detected no problems. I’ve been looking at all the event logs and haven’t found anything unusual. I hope this is a problem that software/firmware can fix!
I’ve had my Framework AMD 13 for about two weeks and had 3 hard lockups just like this. I have 2x16gb G.Skill Ripjaws 5600 CL40 and a Solidigm SSD. I’m running the latest BIOS and Windows 11. Already updated the AMD software, but will try uninstalling it and reinstalling from the AMD website. I’ll also check the SSD firmware to see if there is an update.
Last time it happened, the system froze for about 20 seconds then came back, so I immediately consulted the Windows Event Viewer thinking I might see something. The event log had no recent entries, so I went back to using Edge and about a minute later when I went to open a link in a new tab, it locked up for good. I waited about a minute, then hard powered it off.
I left it running the Windows RAM check tool overnight using the thorough mode and it detected no problems. I’ve been looking at all the event logs and haven’t found anything unusual. I hope this is a problem that software/firmware can fix!