In case this helps anyone, I had ordered within 30 minutes of launch and had no tracking updates at all since shipping on 20/11/23. No Parcelforce tracking details; no GLS tracking updates since it was marked as ‘In Transit’.

After contacting GLS NL, Parcelforce, Valve, nobody could tell me where the package was or even if it was in the UK.

I took a shot in the dark today and went to my local Post Office to see if had been brought back there, and there it was! Who knows how long it’s been sitting there, probably since last week, and I’d been told nothing. Worth a try for anyone in a similar situation.

Not looking great. All I’ve got from GLS is that I should contact Valve, as they are the only ones who could open an investigation. And Valve seem reluctant to do anything until it’s been in transit for 8 business days

Ordered the 1TB OLED at 18:25 on the 16th. Been stuck ‘In Transit’ with GLS from the Netherlands since the 20th…heard nothing since.

Should I have been sent a Parcelforce tracking number along with the GLS tracking information?