If you’re thinking of sending back a disappointing gift you just received over the holidays, the return may bring even more disappointment.

Americans have grown accustomed to free returns, but a growing number of retailers are charging fees as returns squeeze retailers’ bottom lines.

Macy’s, Abercrombie, J. Crew, H&M and other companies have all added shipping fees for mail-in returns.

And it’s not just the big mall brands, either. Eighty-one precent of merchants are now charging a fee for at least some methods of returns, according to Happy Returns, a logistics company that specializes in returns.

  • bobs_monkey@lemm.ee
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    6 months ago

    It’s BS. More often than not if Amazon doesn’t directly sell ‘x’ brand, there is some reseller selling the real brand item on Amazon, but it’s also surrounded by knockoff garbage in the listings.