I work IT for a hotel chain, and not a week doesn’t go by without people calling the front desk and trying to get them to install remote access software. Most famously they will name-drop the owner of the hotel chain to try to make it seem legit.
90% of my cybersecurity training seminars for staff is just teaching people not to fall for phising attempts. Not that front desk has any ability to download or install applications anyway because it works far more often than it should.
I work IT for a hotel chain, and not a week doesn’t go by without people calling the front desk and trying to get them to install remote access software. Most famously they will name-drop the owner of the hotel chain to try to make it seem legit.
90% of my cybersecurity training seminars for staff is just teaching people not to fall for phising attempts. Not that front desk has any ability to download or install applications anyway because it works far more often than it should.