Message from Steam Support on Nov 28 @ 5:39pm | 17 hours ago
Hello,
I would be happy to provide some clarity.
We apologize but unfortunately we are experiencing delays due to the large influx of orders.
Your device is getting prepared to provide to the shipper. You can track your device shipment progress once it has shipped, here: GLS Ground tracking.
If you have any further questions or concerns, please let us know - we will be happy to assist you.
Steam Support
Ben
This is the response I received when I asked them why people whom have ordered really early still have not seen their steamdeck and people who’ve ordered 4-5 days later than those people already have theirs.
Message from Steam Support on Nov 28 @ 5:39pm | 17 hours ago
Hello,
I would be happy to provide some clarity.
We apologize but unfortunately we are experiencing delays due to the large influx of orders.
Your device is getting prepared to provide to the shipper. You can track your device shipment progress once it has shipped, here: GLS Ground tracking.
If you have any further questions or concerns, please let us know - we will be happy to assist you.
Steam Support
Ben
This is the response I received when I asked them why people whom have ordered really early still have not seen their steamdeck and people who’ve ordered 4-5 days later than those people already have theirs.