When ID.4 came out in the US in 2021, VW had a decent buying experience modeled (presumably) after Tesla and Europe. You could go to a dealership to test drive, then order your desired configuration online for a guaranteed sale price. Sure there were some glitches and it took awhile for them to deliver, but fundamentally it was a great buying experience for me. We went to pick up the car, the dealer only tried minimally to upsell warranties, and we were out the door in 30 minutes. Of course, we can’t have nice things so VW is back to the old “dealership fucks with you” model now.
When ID.4 came out in the US in 2021, VW had a decent buying experience modeled (presumably) after Tesla and Europe. You could go to a dealership to test drive, then order your desired configuration online for a guaranteed sale price. Sure there were some glitches and it took awhile for them to deliver, but fundamentally it was a great buying experience for me. We went to pick up the car, the dealer only tried minimally to upsell warranties, and we were out the door in 30 minutes. Of course, we can’t have nice things so VW is back to the old “dealership fucks with you” model now.