Lee Duna@lemmy.nz to Technology@lemmy.worldEnglish · 1 year agoStarlink bug frustrates users: “They don’t have tech support? Just a FAQ? WTF?”arstechnica.comexternal-linkmessage-square21fedilinkarrow-up1324arrow-down18
arrow-up1316arrow-down1external-linkStarlink bug frustrates users: “They don’t have tech support? Just a FAQ? WTF?”arstechnica.comLee Duna@lemmy.nz to Technology@lemmy.worldEnglish · 1 year agomessage-square21fedilink
minus-squarecosmicrookie@lemmy.worldlinkfedilinkEnglisharrow-up26arrow-down5·1 year agoFAQ is one of the most annoying things ever invented. Besides trying to find a way to contact a company.
minus-squareChaotic Entropy@feddit.uklinkfedilinkEnglisharrow-up23·1 year agoSeems like the most Frequently Asked Question is “how do I contact support”.
minus-squareEarMaster@lemmy.worldlinkfedilinkEnglisharrow-up3·1 year agoI recently called a support hotline (after reading the FAQ) and they had a complex Dial-X-If-You-Have-This-Problem structure which on every end just had a person reading the FAQ entries. There was no way to reach an actual person…
FAQ is one of the most annoying things ever invented. Besides trying to find a way to contact a company.
Seems like the most Frequently Asked Question is “how do I contact support”.
I recently called a support hotline (after reading the FAQ) and they had a complex Dial-X-If-You-Have-This-Problem structure which on every end just had a person reading the FAQ entries. There was no way to reach an actual person…