Lee Duna@lemmy.nz to Technology@lemmy.worldEnglish · 1 year agoStarlink bug frustrates users: “They don’t have tech support? Just a FAQ? WTF?”arstechnica.comexternal-linkmessage-square21fedilinkarrow-up1324arrow-down18
arrow-up1316arrow-down1external-linkStarlink bug frustrates users: “They don’t have tech support? Just a FAQ? WTF?”arstechnica.comLee Duna@lemmy.nz to Technology@lemmy.worldEnglish · 1 year agomessage-square21fedilink
minus-squareEarMaster@lemmy.worldlinkfedilinkEnglisharrow-up3·1 year agoI recently called a support hotline (after reading the FAQ) and they had a complex Dial-X-If-You-Have-This-Problem structure which on every end just had a person reading the FAQ entries. There was no way to reach an actual person…
I recently called a support hotline (after reading the FAQ) and they had a complex Dial-X-If-You-Have-This-Problem structure which on every end just had a person reading the FAQ entries. There was no way to reach an actual person…