But, but, you should download updates immediately or your data will be at risk!! (yes, sarcasm)
It’s what I hear from people all the time when I say I don’t do updates. After nearly 30 years in IT, I’ve seen far more problems caused by updates than by not updating. And the lost business due to updates breaking a process or tools… Immeasurable.
Once saw auto updates take down an access control system…which impacted one of our data centers. That was a fun one. Cost us millions, between the hours we paid our security vendor to go around disconnecting access devices, and the extra hours we paid to other vendors who couldn’t get in to do work, and the work to roll the system back, restore the altered data, wait for replication to all the access devices, then continue to validate and fix things for the next month. With dozens of of us dealing with this instead of the upcoming projects and changes we had in front of us.
Mind, I’m not saying to never do updates, but this “just let them happen automatically” is bad practice.
This story also reinforces that we need to treat phones as data-access devices, and not primary storage. Everything should be replicated to a stable, secure system somewhere. Then if a phone is lost, the data isn’t.
But, but, you should download updates immediately or your data will be at risk!! (yes, sarcasm)
It’s what I hear from people all the time when I say I don’t do updates. After nearly 30 years in IT, I’ve seen far more problems caused by updates than by not updating. And the lost business due to updates breaking a process or tools… Immeasurable.
Once saw auto updates take down an access control system…which impacted one of our data centers. That was a fun one. Cost us millions, between the hours we paid our security vendor to go around disconnecting access devices, and the extra hours we paid to other vendors who couldn’t get in to do work, and the work to roll the system back, restore the altered data, wait for replication to all the access devices, then continue to validate and fix things for the next month. With dozens of of us dealing with this instead of the upcoming projects and changes we had in front of us.
Mind, I’m not saying to never do updates, but this “just let them happen automatically” is bad practice.
This story also reinforces that we need to treat phones as data-access devices, and not primary storage. Everything should be replicated to a stable, secure system somewhere. Then if a phone is lost, the data isn’t.