Business owner ‘hires’ ChatGPT for customer service, then fires the humans::Experts divided on whether a new wave of call centre automation will make for better jobs for people, or merely throw millions out of work

  • theluddite
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    1 year ago

    And CEOs must make themselves personally available to angry customers for a minimum number of hours per week.

    • SARGEx117@lemmy.world
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      1 year ago

      3 MONTHS MANDATORY CUSTOMER SERVICE AT VARIOUS STORES EVERY YEAR

      doesn’t have to be all at once, but it DOES have to equal 3 months. And they have to get high customer satisfaction surveys like everyone else