We are contacting you regarding a past Prime Video purchase(s). The below content is no longer playable on Prime Video.
In an effort to compensate you for the inconvenience, we have applied a £5.99 Amazon Gift Card to your account. The Gift Card amount is equal to the amount you paid for the Prime Video purchase(s). To apologize for the inconvenience, we’ve also added an Amazon Gift Certificate of £5 to your account. Your Gift Card balance will be automatically applied to your next eligible order. You can view your balance and usage history in Your Account here:
maybe you should read the TOS then
Yeah, because I’m sure every consumer will read section 4-i of the Amazon prime video terms of service
TOS agreements aren’t to protect the consumer, they exist to protect the service provider and can be changed by the service provider at any point.