Zoom Video Communications, Inc. recently updated its Terms of Service to encompass what some critics are calling a significant invasion of user privacy.
  • HiddenLayer5@lemmygrad.mlOPEnglish
    381·
    1 year ago

    Remember: the corporate meetings and university lectures are the tip of the iceberg of the kind of data Zoom has on people.

    Zoom is used by teenage couples to call each other and hang out, which might turn into discussing sexual themes as teenagers dating often do.

    Zoom is used by general-care doctors when their patients describe the rash on their anus.

    Zoom is used by psychiatrists and therapists talking to their patients during some of the most vulnerable and precarious times of their lives.

    Zoom is used by lawyers talking to their clients in all kind of cases, criminal, civil, divorce/family, inheritance, etc.

    Zoom was used by actual fucking courts to hold actual fucking criminal trials. Like bruh the fucking US judiciary department couldn’t have self-hosted one of the many open source and E2EE solutions?

    The fact that they can do this with no oversight or regulatory bodies intervening is utterly ridiculous. Zoom has probably some of the most sensitive data of people’s lives. It is not a social media platform where people know that they shouldn’t put too sensitive information on, it was literally intended and marketed for people to use for sensitive communications. They shouldn’t even be keeping any amount of data after the call ends, IMO, but using it to train an AI (to presumably sell later) is utterly morally bankrupt, and so are the regulatory agencies and lawmakers who could have intervened. Fuck you Zoom, fuck you FCC/FTC/whoever handles data privacy in the US. You want to ban TikTok because of its “national security implications” but don’t bat an eye when it’s a US company doing something far worse huh? Not implying I like TikTok, but TikTok doesn’t have access to live court trials or doctor-patient discussions.

    Yes, we shouldn’t have used Zoom in the first place. But that ship has sailed and most people were forced to use it against their will if their company/university/doctor/lawyer/judge decides to use it, and/or they did not realize the terrible data security/privacy implications of using it. It’s entirely unhelpful to victim blame and go “well you shouldn’t have used Zoom then! Sucks for you” as I see so many people in the FLOSS/privacy community doing. Additionally, that also does not address the actual societal/legislative issues of them being allowed to keep that information and use it for profit.

      • redtea@lemmygrad.ml
        6·
        1 year ago

        Before coming to Lemmygrad I realise I was fucking clueless about privacy and security. I thought I knew but I wasn’t even close.

        • silent_water [she/her]@hexbear.netEnglish
          9·
          1 year ago

          the political perspective helps ground the theory. corps have social reasons to collect data, even when they pinkie swear not to - it builds power over people. the profit motive ensures that they will pursue power because power is capital.

  • Joe BidetAEnglish
    11·
    1 year ago

    People pretend to be surprised and upset now.

    But the only reason Zoom™ are able to do this now is because for so many years people pretend not to care about a business model entirely based proprietary, centralized architecture and therefore on the collection of all these conversations…

    So yeah “training ML” why not. is it very much worse than all the rest they were routinely doing or capable of doing with this data? don’t think so.

    Good thing is: soon they can rent to these corporate drones a ML-version of themselves that can sit in these endless meetings in their place, to nod and try to look good and say “i agree” when asked for their opinion…

    • Chay@lemmygrad.mlEnglish
      9·
      1 year ago

      I used it personally, though with friends, not in large groups. It’s rather good, but it depends on the instance you use. If you decide to selfhost, the better. There’s also Element Calls now, you might want to check that out too.

  • sky@codesink.ioEnglish
    7·
    1 year ago

    My therapist uses zoom and I know there’s no way I can get her to move to something more secure 😩