I’ve never been a UMH customer, but about 7 months after the breach happened (November), I got a letter from the company handling customer complaints for Change Healthcare, telling me an unbeknown amount of my medical and or financial information was leaked to unknown parties via some unknown method. If I had questions, I could call the company handling customer complaints.
When I called to ask how Change came to be in possession of my medical data, that they then lost, and subsequently failed to inform me of the situation within my state’s statutory notification window for having your data hacked, the representative told me they didn’t know, and would not be able to find out what company had entrusted them with my data.
I just went back online, no secure messages. Nothing. I don’t know if NY has any laws to help me but i will be calling today. I’m bored and i feel like being a major PITA to them. I have some good friends whose parents are retired lawyers and they love giving me questions to ask.
I’ve never been a UMH customer, but about 7 months after the breach happened (November), I got a letter from the company handling customer complaints for Change Healthcare, telling me an unbeknown amount of my medical and or financial information was leaked to unknown parties via some unknown method. If I had questions, I could call the company handling customer complaints.
When I called to ask how Change came to be in possession of my medical data, that they then lost, and subsequently failed to inform me of the situation within my state’s statutory notification window for having your data hacked, the representative told me they didn’t know, and would not be able to find out what company had entrusted them with my data.
I just went back online, no secure messages. Nothing. I don’t know if NY has any laws to help me but i will be calling today. I’m bored and i feel like being a major PITA to them. I have some good friends whose parents are retired lawyers and they love giving me questions to ask.